An Information Receptionist typically provides front-of-house information and routing services — answering questions, directing visitors, handling phones — across libraries, museums, hospitals, or corporate lobbies.
Information Receptionist (Info Receptionist) pay typically runs $33K–$44K at this level, and jobs in this field are projected to hold roughly steady through 2034.
Daily rhythm centers on walk-in inquiries, phone coverage, and routing requests across the organization. You'll often answer a wide range of questions — directions, hours, services, contacts — with the role serving as the public face of the institution. Pacing depends on traffic patterns, peaking during busy hours and events.
The breadth of questions can surprise newcomers — you're expected to either know the answer or know who does. Coordination with subject-matter experts and operational staff is constant. Friendly composure under repetitive questioning matters as much as accuracy.
People who thrive here typically have calm warmth, comfort with varied interactions, and strong listening. The temperament to handle many short exchanges while staying patient and accurate usually predicts who lasts in the role.
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Where this role sits in the broader career landscape — and where it can take you.
It's your career.
Take the wheel.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
Roles with similar work and overlapping career paths
View all Admin & Office roles →An Information Receptionist typically provides front-of-house information and routing services — answering questions, directing visitors, handling phones — across libraries, museums, hospitals, or corporate lobbies.
Median pay for an Information Receptionist (Info Receptionist) is about $37K nationally, with the field ranging roughly from $28K to $49K depending on experience, employer, and metro (BLS).
Core skills for this role include Speaking, Active Listening, Service Orientation, Critical Thinking, and Reading Comprehension.
Most people in this role hold a high school diploma.
Employment in this field is projected to grow about 0% through 2034, with roughly 964,530 people working in it today (BLS).
Closely related roles include In File Operator, Land Leasing Information Clerk (Land Leasing Info Clerk), and Telephone Information Clerk (Telephone Info Clerk).
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