Office automation clerks handle the technology and systems side of office work — running specialized software, processing automated workflows, and supporting the digital tools an office depends on.
Office Automation Clerk pay typically runs $35K–$53K at this level, and jobs in this field are projected to shrink 7% through 2034.
Workdays involve operating office systems — document processing, database work, automated workflows — alongside the user support questions that come up. The work tends to require both procedural knowledge and troubleshooting instinct. Most clerks become the unofficial first line of IT support for their office, especially for software-specific issues that real IT considers too small to handle.
Collaboration usually involves office staff (as users), IT (when systems break), and vendors. What's harder than expected is being the bridge between users who want simplicity and systems that have rules — explaining why the software won't do what someone wants takes patience.
People who thrive tend to be technically curious, patient with users, and methodical. If you find satisfaction in well-running office systems, the role often fits well. People who don't enjoy explaining things repeatedly, or who get impatient with users who keep making the same mistakes, usually find the support side wearing.
Don't know if you want to stay in your job?
Get your career on record. Then decide.
Where this role sits in the broader career landscape — and where it can take you.
Still figuring out what you want to become
when you grow up?
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
Roles with similar work and overlapping career paths
View all Admin & Office roles →Office automation clerks handle the technology and systems side of office work — running specialized software, processing automated workflows, and supporting the digital tools an office depends on.
Median pay for an Office Automation Clerk is about $44K nationally, with the field ranging roughly from $29K to $64K depending on experience, employer, and metro (BLS).
Core skills for this role include Reading Comprehension, Active Listening, Speaking, Writing, and Critical Thinking.
Most people in this role hold a high school diploma.
Employment in this field is projected to decline about 6.7% through 2034, with roughly 2.5 million people working in it today (BLS).
Closely related roles include Field Clerk, Field Assistant, and Blood Bank Calendar Control Clerk.
Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.
More career advice
We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.
Browse career adviceDon't do Truest if you aren't ready
to invest in yourself and your career.
Don't know if you want to stay in your job?
Get your career on record. Then decide.