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Careers›Roles›Personal Support Worker
Mid-Level

Personal Support Worker

Personal Support Worker is the term that covers the broad work of personal care, mobility, meal prep, household help, and observation for clients living in their own homes, in long-term care, or in supportive housing — with credential requirements and scope shaped by jurisdiction.

Personal Support Worker pay typically runs $30K–$38K at this level.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
S
C
R
E
I
A
Socialhelping, teaching
Conventionalorganizing, detail-oriented
Based on Holland Code framework
Jump to:What it's likeCareer pathsBy the numbers

While you’re learning about the Personal Support Worker role, anything we can help you with this week?

What it's like

What it's like to be a Personal Support Worker

A typical day tends to involve scheduled care for one or several clients — personal care, ambulation, meals, medication reminders, light housekeeping, and the documentation each setting requires. Variability across settings is the defining feature — long-term care looks different from home visits which look different from supportive housing.

Coordination tends to span clients, family, supervisors or registered staff (in long-term care), and the broader care team for that person. The hardest part is often the workload-to-time ratio — care plans assume more time per client than the day allows, and the cuts come out of the relational work that actually makes care good. Burnout in PSW roles runs high.

People who tend to thrive here are patient, physically capable, observant, and emotionally durable. Pay is modest, the work is genuinely demanding, and the system rarely matches the value of what frontline care workers actually do. If you find meaning in the small, daily kindnesses that quietly hold up another person's life, the role can carry deep purpose.

What people in this role value
RelationshipsAbove avg
AchievementModerate
SupportModerate
IndependenceLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns

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Career Paths

Where this role sits in the broader career landscape — and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Professional Services$77K+1%
Energy & Utilities$77K+0%
Technology & Information$74K-4%
Financial Services$70K-9%
Healthcare$70K-9%
Compared to Healthcare average across all industries
1 BLS OEWS May 2024 covers all Personal Support Workers (SOC 31-1122.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Healthcare →
Personal Support WorkerCompanion CaregiverBlind EscortCare CompanionResident Care Assistant (RCA)Home Care AideCaregiverSpecial Needs CaregiverDirect Care StafferSitterIn Home CaregiverBlind AideLive In CaregiverDirect Support Staff MemberGuardian Family MemberFamily Member CaretakerHome Help AideHome Care ProviderMedication AideCare CaregiverHome Care AttendantHome CaregiverNutrition AideCompanionResident Assistant+1 more

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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$26K–$44K
Salary Range
10th – 90th percentile
8.0M
U.S. Employment

How Personal Support Worker pay & employment are changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Service OrientationSocial PerceptivenessActive ListeningCritical ThinkingMonitoringCoordinationInstructingTime ManagementSpeakingComplex Problem Solving
O*NET OnLine · Bureau of Labor Statistics
Mapped SOC Codes
31-1122.00

Explore related roles

Roles with similar work and overlapping career paths

midCompanion Caregiver$35KmidBlind Escort$35KmidCare Companion$35KmidResident Care Assistant (RCA)$35KmidHome Care Aide$35KmidCaregiver$32K
View all Healthcare roles →

Common questions about what it's like to be a Personal Support Worker

What does a Personal Support Worker do?

Personal Support Worker is the term that covers the broad work of personal care, mobility, meal prep, household help, and observation for clients living in their own homes, in long-term care, or in supportive housing — with credential requirements and scope shaped by jurisdiction.

How much does a Personal Support Worker make?

Median pay for a Personal Support Worker is about $35K nationally, with the field ranging roughly from $26K to $44K depending on experience, employer, and metro (BLS).

What skills does a Personal Support Worker need?

Core skills for this role include Service Orientation, Social Perceptiveness, Active Listening, Critical Thinking, and Monitoring.

What education do you need to be a Personal Support Worker?

Most people in this role hold a high school diploma.

What jobs are similar to a Personal Support Worker?

Closely related roles include Companion Caregiver, Blind Escort, and Care Companion.

Career advice

Personal Support Worker career advice

Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.

  • Simple exerciseGive quick, specific thanks to someone who helped you recently.Say what worked
  • Simple exerciseTell your team how you work, and learn how they do.Share how you work with your team
  • Simple exerciseLook at the steps up and sideways from your job, and find one you'd be excited to do.Walk the roles next to yours
  • Micro habitFeeding your curiosity, one talk or article at a time.Make time to learn something new

Swipe for more

More career advice

  • Weigh a counteroffer against why you looked
  • Match your meetings to your energy
  • Ask for input before you decide
  • Protect your team's focus time
  • Be reachable when your role needs it
  • Say when they'll hear back
  • Decide whether you want to manage people
  • Sort your list by urgent and important

We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.

Browse career advice

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.

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