Mid-Level

Field Contact Person

Field contact persons serve as the company's in-person presence with customers or producers — visiting, building relationships, and handling field-level business that can't happen on the phone.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
R
I
S
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
What it's like

What it's like to be a Field Contact Person

Workdays involve travel to customer or supplier locations for meetings, problem-solving, or routine check-ins. Office time goes to follow-up, documentation, and planning — and the ratio of field to office time depends heavily on the territory and the role.

Collaboration involves field contacts, internal teams, and sometimes other field staff. What's harder than expected is the autonomy — field roles mean making decisions on the ground without immediate backup, and the small calls you make about how to handle situations add up to your reputation in the territory.

People who thrive tend to be independent, relationship-oriented, and comfortable with travel. If you'd rather be out and about than at a desk, the role often fits — field work attracts people who don't do well in office settings. People who need supervision, predictable hours, or consistent location usually find field roles uncomfortably loose.

IndependenceAbove avg
Working ConditionsModerate
AchievementModerate
RelationshipsModerate
RecognitionLower
SupportLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Field Contact Persons (SOC 13-1021.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Field Contact Person career path? Truest helps you figure out if it's the right fit — and plan your path forward.
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$46K–$128K
Salary Range
10th – 90th percentile
974K
U.S. Employment

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

SpeakingCritical ThinkingActive ListeningPersuasionReading ComprehensionNegotiationJudgment and Decision MakingComplex Problem SolvingWritingTime Management
O*NET OnLine · Bureau of Labor Statistics
13-1021.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.