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Careers›Roles›Claims Clerk
Mid-Level

Claims Clerk

The person who handles the administrative work of claims — processing paperwork, entering data, maintaining files, and being the operational backbone of the claims function. Half admin specialist, half claims operations support.

Claims Clerk pay typically runs $38K–$55K at this level, and jobs in this field are projected to shrink 10% through 2034.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
S
I
R
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Industries that often hire Claims Clerks
Hospitality & Food ServiceGovernment · 21%Professional Services · 19%Healthcare · 11%Administrative Services · 9%Education · 8%
Job markets for Claims Clerks
Where Claims Clerk jobs concentrate · ~400 metro areas
Based on employment in related occupations
Mapped SOC categories:
Admin & Office
BLS Occupational Employment Statistics
Jump to:What it's likeCareer pathsBy the numbers

While you’re learning about the Claims Clerk role, anything we can help you with this week?

What it's like

What it's like to be a Claims Clerk

Most days tend to involve a steady rhythm of claim intake processing, data entry, and file maintenance — receiving and routing new claims, entering information into systems, and supporting adjusters and examiners with documentation and correspondence. You'll often spend part of the time on the cyclical fabric of claims operations like reporting, payment processing, and file closures.

The harder part is often the volume of detail combined with time pressure — small errors create downstream problems for adjusters, payments, and reserves. You'll typically coordinate with adjusters, examiners, and customers as the operational thread that keeps files moving.

People who tend to thrive here are detail-oriented, organized, and comfortable with both repeated tasks and people-facing coordination. The trade-off is the cumulative pressure of being the operational hub of claims processing. If you find satisfaction in being the steady, accurate support that the claims function depends on, the role has a quiet usefulness that compounds.

What people in this role value
SupportModerate
RelationshipsModerate
IndependenceLower
AchievementLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns

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Career Paths

Where this role sits in the broader career landscape — and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Energy & Utilities$84K+67%
Professional Services$83K+64%
Technology & Information$79K+58%
Financial Services$77K+53%
Government$69K+37%
Compared to Admin & Office average across all industries
1 BLS OEWS May 2024 covers all Claims Clerks (SOC 43-4071.00, 43-9041.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Admin & Office →
Claims ClerkClaims AnalystClaims ProcessorLiability Claims RepresentativeMedical Claims ProcessorBodily Injury Claims ExaminerProperty and Casualty Insurance Claims ExaminerLiability Claims ExaminerWorkers' Compensation Claims ExaminerInsurance Claims AdjusterProperty Claims AdjusterClaims ApproverHome Office Claims ExaminerCorporate Claims ExaminerField Property Claims SpecialistField Property Claims AdjusterClaims AgentClaims Account SpecialistMedical Claims AnalystBodily Injury Claims AdjusterClaims InvestigatorClaims RepresentativeWorkers' Compensation Claims RepresentativeClaims ConsultantClaims Auditor+1 more

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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$30K–$73K
Salary Range
10th – 90th percentile
308K
U.S. Employment
-9.8%
10yr Growth
28K
Annual Openings

How Claims Clerk pay & employment are changing

$64K$61K$59K$56K$53K201920202021202220232024$53K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Reading ComprehensionTime ManagementReading ComprehensionSpeakingActive ListeningCritical ThinkingActive ListeningSpeakingMonitoringWriting
O*NET OnLine · Bureau of Labor Statistics
Mapped SOC Codes
43-4071.0043-9041.00

Explore related roles

Roles with similar work and overlapping career paths

midClaims Analyst$63KmidClaims Processor$63KmidLiability Claims Representative$63KmidMedical Claims Processor$49KmidBodily Injury Claims Examiner$77KmidProperty and Casualty Insurance Claims Examiner$77K
View all Admin & Office roles →

Common questions about what it's like to be a Claims Clerk

What does a Claims Clerk do?

The person who handles the administrative work of claims — processing paperwork, entering data, maintaining files, and being the operational backbone of the claims function. Half admin specialist, half claims operations support.

How much does a Claims Clerk make?

Median pay for a Claims Clerk is about $45K nationally, with the field ranging roughly from $30K to $73K depending on experience, employer, and metro (BLS).

What skills does a Claims Clerk need?

Core skills for this role include Reading Comprehension, Time Management, Reading Comprehension, Speaking, and Active Listening.

What education do you need to be a Claims Clerk?

Most people in this role hold a high school diploma.

Is a Claims Clerk in demand?

Employment in this field is projected to decline about 9.8% through 2034, with roughly 308,050 people working in it today (BLS).

What jobs are similar to a Claims Clerk?

Closely related roles include Claims Analyst, Claims Processor, and Liability Claims Representative.

Career advice

Claims Clerk career advice

Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.

  • Simple exerciseUnderstand the business you work in, and see where your work fits.Understand how your company makes money
  • Simple exerciseWrite a peer review that's specific, fair, and useful to the person who reads it.Write peer feedback that actually helps
  • Simple exerciseSee a company the way its own people do, before you ask to join it.Understand a company before you apply
  • ConversationLearn how your manager likes to work, so the everyday stuff stops getting in the way.Ask how your manager likes to work

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More career advice

  • Write the job you'd love
  • Claim time for your own growth
  • Learn what the market is asking for
  • Repair after a tense moment
  • Talk about their career, not their performance
  • Ask someone what the job is really like
  • Find the people who could open a door
  • Notice what you love, hate and wish for at work

We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.

Browse career advice

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.

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