Mid-Level

Customs Brokerage Agent

The person who handles the operational work inside a customs brokerage firm — preparing entries, managing client communications, tracking shipments through clearance, and supporting the licensed brokers who file under their own license. As a Customs Brokerage Agent, you're the day-to-day engine of how imports actually get cleared.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
R
S
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Customs Brokerage Agents
Employment concentration · ~390 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Customs Brokerage Agent

A typical day tends to involve receiving documents from importers or freight forwarders, classifying goods, preparing entry filings, transmitting to CBP through ABI, and resolving any exceptions or holds that come back. You'll often work multiple shipments in parallel, all on different cutoff schedules. The pace tends to be steady but spike-prone when vessel arrivals or air shipments cluster.

Coordination involves importers, freight forwarders, ocean carriers and airlines, CBP officers, and the licensed broker who oversees the work. Specialized commodities (food, electronics, regulated chemicals) bring partner government agency requirements that add time and documentation burden. Trade policy changes ripple through the work fast.

People who tend to thrive here are detail-focused, comfortable with deadline pressure, and patient with documentation-heavy work. If you need varied creative work or customer-facing variety, the operational rhythm can feel narrow. If you find satisfaction in being part of the machinery that keeps international trade flowing, the role tends to feel meaningfully operational and is a strong path toward earning your own broker license.

AchievementAbove avg
IndependenceAbove avg
RecognitionModerate
RelationshipsModerate
Working ConditionsModerate
SupportModerate
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Customs Brokerage Agents (SOC 13-1041.08), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Customs Brokerage Agent career path? Truest helps you figure out if it's the right fit — and plan your path forward.
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$46K–$130K
Salary Range
10th – 90th percentile
398K
U.S. Employment
+3%
10yr Growth
33K
Annual Openings

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningReading ComprehensionCritical ThinkingComplex Problem SolvingWritingSpeakingMonitoringService OrientationTime ManagementJudgment and Decision Making
O*NET OnLine · Bureau of Labor Statistics
13-1041.08

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.