Student Support Counselor

A typical week tends to mix individual student appointments, follow-up with referred students, advocacy with offices on student behalf, and connecting students to internal and external resources. You'll often work with students whose challenges span multiple systems — financial aid issues, housing instability, mental health concerns, family responsibilities. Documentation and case management matter for both continuity and program reporting.

Coordination involves academic advisors, financial aid, residence life, counseling and health services, sometimes community partners (food pantries, healthcare providers, social services), and program funders or grants. Caseload composition varies widely depending on how the role is scoped — TRIO programs, first-gen support programs, athletic academic support all bring different rhythms.

People who tend to thrive here are resourceful, warm with students under stress, and able to navigate institutional bureaucracy on others' behalf. If you need fast-paced or strategic work, the case-by-case advocacy rhythm can feel slow. If you find satisfaction in being the trusted contact who helped a student stay enrolled and persist toward graduation, the work tends to feel deeply meaningful in ways that matter for students who often had no other support.