Mid-Level

Toll Collector

The transaction processor — collecting highway and bridge tolls from travelers quickly and accurately.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
R
S
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Toll Collectors
Employment concentration · ~393 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Toll Collector

As a Toll Collector, you're responsible for collecting payment from vehicles passing through toll facilities. You handle cash and electronic transactions, make change rapidly, and maintain accuracy throughout high-volume shifts. The work is repetitive but requires consistent attention and accuracy.

Your day is measured in transactions processed. During busy periods, you might handle hundreds of vehicles per hour, each requiring quick processing and accurate change. You're balancing speed with accuracy, managing your cash drawer, and handling occasional customer questions or issues.

The hardest part is maintaining accuracy and professionalism across thousands of repetitive transactions. The work can be monotonous, and you're often working in challenging conditions — exposure to weather and vehicle exhaust. Electronic tolling is reducing positions, making this a declining field. Those who do this work well are reliable, accurate, and can handle repetition.

RelationshipsModerate
SupportLower
AchievementLower
IndependenceLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Traffic volumeAutomation levelWeather conditionsShift flexibilityOperator type
Toll collection varies significantly by location. High-traffic urban interchanges differ from rural toll roads. The level of electronic tolling adoption affects how many manual transactions occur. Government and private operators may have different working conditions and benefits.
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Toll Collectors (SOC 41-2011.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Toll Collector career path? Truest helps you figure out if it's the right fit — and plan your path forward.
Explore career tools
1
Speed and accuracy
High performance can lead to supervisory roles
2
Customer service
Strong skills transfer to other positions
3
Technical aptitude
Understanding toll systems enables maintenance or technical roles
What are the typical shift schedules?
What is the traffic volume at this location?
How much is electronic vs. manual tolling?
What are the working conditions like?
How is performance measured?
✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$23K–$38K
Salary Range
10th – 90th percentile
3.1M
U.S. Employment
-9.9%
10yr Growth
543K
Annual Openings

How this category is changing

$64K$61K$58K$55K$52K201920202021202220232024$52K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Service OrientationSocial PerceptivenessSpeakingActive ListeningCoordinationCritical ThinkingReading ComprehensionMonitoringTime ManagementMathematics
O*NET OnLine · Bureau of Labor Statistics
41-2011.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.