Toll Collector
The transaction processor — collecting highway and bridge tolls from travelers quickly and accurately.
What it's like to be a Toll Collector
As a Toll Collector, you're responsible for collecting payment from vehicles passing through toll facilities. You handle cash and electronic transactions, make change rapidly, and maintain accuracy throughout high-volume shifts. The work is repetitive but requires consistent attention and accuracy.
Your day is measured in transactions processed. During busy periods, you might handle hundreds of vehicles per hour, each requiring quick processing and accurate change. You're balancing speed with accuracy, managing your cash drawer, and handling occasional customer questions or issues.
The hardest part is maintaining accuracy and professionalism across thousands of repetitive transactions. The work can be monotonous, and you're often working in challenging conditions — exposure to weather and vehicle exhaust. Electronic tolling is reducing positions, making this a declining field. Those who do this work well are reliable, accurate, and can handle repetition.
Where this role sits in the broader career landscape — and where it can take you.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
How this category is changing
Skills & Requirements
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