Mid-Level

Branch Teller

You're the person at the branch counter handling the steady stream of deposits, withdrawals, transfers, and account questions that make up most customers' physical banking experience. As a Branch Teller, you're balancing transactional accuracy with the kind of warmth that turns a routine errand into a relationship.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
S
R
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Branch Tellers
Employment concentration · ~393 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Branch Teller

A typical day involves processing transactions, handling cash drawers, balancing your station at end of shift, and fielding the everyday questions that come with being the first banker most customers see. You'll often identify referral opportunities mid-transaction — a customer who'd benefit from a savings product, an overdraft pattern worth flagging. Cash accuracy is non-negotiable and tracked closely.

Coordination involves branch managers, personal bankers, and operations specialists when transactions get complex or fraud signals appear. Sales referrals are more central to the modern role than many people expect — you're not just processing what's asked but listening for product needs. Foot traffic peaks at lunch, paydays, and Saturdays.

People who tend to thrive here are accurate, friendly under pressure, and comfortable with the same kinds of interactions all day. If standing on your feet for long shifts or being measured against referral targets feels grinding, the role can wear. If you find satisfaction in being the friendly, reliable face of someone's banking routine, the work can feel quietly meaningful.

RelationshipsHigh
SupportAbove avg
IndependenceLower
Working ConditionsLower
AchievementLower
RecognitionLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Branch Tellers (SOC 43-3071.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Branch Teller career path? Truest helps you figure out if it's the right fit — and plan your path forward.
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$31K–$48K
Salary Range
10th – 90th percentile
339K
U.S. Employment
-12.9%
10yr Growth
30K
Annual Openings

How this category is changing

$64K$61K$59K$56K$53K201920202021202220232024$53K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningSpeakingMonitoringReading ComprehensionCritical ThinkingService OrientationSocial PerceptivenessTime ManagementWritingMathematics
O*NET OnLine · Bureau of Labor Statistics
43-3071.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.