Industry

Technology & Information Careers

Technology and information employs nearly 15 million Americans at median pay about 58% above national average — among the highest-paying industries that doesn't require specific licenses. The compensation reflects genuine skill scarcity, but also an industry that's been growing faster than talent supply.

2M
U.S. jobs
In this industry
$94K
Median salary
Across all roles
12
Sectors
Specialized segments
Technology & Information jobs by metro area
Bubble size = total employment
Technology & Information employment by metro · ~393 areas
BLS OEWS May 2024
Understanding this Industry
What it's like to work in Technology & Information

Technology and information draws people who want to build things that scale — there's satisfaction in solving technical problems, creating products millions might use, and working at the frontier of what's possible. Many find meaning in the intellectual challenge and the rapid pace of innovation.

The challenge can come from the constant evolution and pressure to stay current. Technologies change quickly, so continuous learning is required. Deadlines can be intense, especially around product launches. Remote and hybrid work is common, which offers flexibility but can blur work-life boundaries.

Technology varies enormously. Software development looks different from IT operations, data science, cybersecurity, or product management. Startups have different cultures than established tech companies or enterprise IT departments. Some roles are highly specialized; others require broad skills.

For people who thrive here, the rewards are substantial: strong compensation, intellectually engaging work, flexibility in how and where you work, and the satisfaction of building things that reach users. If you enjoy problem-solving, stay curious about new technologies, and want a field with strong demand, technology offers excellent opportunities.

How people break in

Entry paths into tech are more varied than most industries claim — the "bootcamp to six figures" narrative is oversold, but alternative paths genuinely exist. Software development roles increasingly accept non-traditional backgrounds if you can demonstrate skill through projects, contributions, or assessments. IT support and operations roles often require only certifications.

The credential reality is evolving. Computer science degrees help, especially at larger companies with structured hiring. But the industry's skills-focus means experience and portfolio often matter more than paper credentials. Certifications (AWS, Google Cloud, security credentials) matter more for infrastructure and ops roles than for development.

Work environment tends toward
Skills over credentialsHybrid possibleLarge employersFast-pacedHigh compensation
Salary vs. national average
+32%
$94K median vs. $71K national
$239K$179K$119K$60K$0K$15K$36K$150K$239K*387 metro areas across 50 states, sorted by salary level →
Salary range across all technology & information roles
Where your dollar goes furthest
1. San Jose-Sunnyvale-Santa Clara$93K
2. Boulder$79K
3. Washington-Arlington-Alexandria$76K
4. Durham-Chapel Hill$71K
5. Trenton-Princeton$70K
BLS OEWS May 2024
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.

Median salaries range from ~$71K in mid-market metros to ~$105K in top-tier cities. But cost of living closes a lot of that gap — metros with lower regional price parities often offer the best purchasing power.

Highest paying
San Jose-Sunnyvale-Santa Clara · $105K
San Francisco-Oakland-Fremont · $89K
Washington-Arlington-Alexandria · $82K
Best purchasing power
San Jose-Sunnyvale-Santa Clara · $93K adj.
Boulder · $79K adj.
Washington-Arlington-Alexandria · $76K adj.
Most jobs
New York · 229M
Los Angeles · 150.1M
Chicago · 111.4M
BLS OEWS May 2024 · BEA Regional Price Parities

What the data says about this industry

Beyond salary and job counts — signals that shape the day-to-day experience of working in Technology & Information.

🚪
Annual Quit Rate
16%
People tend to stay in Technology & Information. Lower turnover often indicates better working conditions or higher switching costs.
6%vs. 22% all industries
🏢
Typical Employer Size
Small-skewed
Small businesses dominate. More variety in roles but less formal structure and benefits.
92%
Small
<50
6%
Mid
50–249
2%
Large
250+
🏠
Remote / Hybrid Prevalence
Hybrid common
Many roles can be done remotely. Location flexibility is a realistic expectation.
Mostly on-siteHybrid commonRemote-first
📋
Credential Density
Moderate
Most roles don't require formal credentials. Skills and experience matter more than certificates.
Few credentialsSome requiredMany required
🤝
Union Presence
~6%
Minimal union coverage means compensation is individually negotiated. Know your market rate going in.
6%vs. 11% all industries
BLS JOLTS 2024 · BLS QCEW 2024 · O*NET Work Context · BLS Union Members Summary 2024
Career Tracks

Career tracks in Technology & Information

How jobs in this industry break down by function, and what they typically pay.

Admin & Office
11%
$79K median
Explore →
Business Operations
11%
$101K median
Explore →
Technology
10%
$112K median
Explore →
Arts & Media
9%
$121K median
Explore →
Engineering
8%
$117K median
Explore →
Sales
7%
$97K median
Explore →
Median salary for occupations employed within Technology & Information. BLS OEWS May 2024.

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FAQ

Common questions about Technology & Information careers

What kinds of roles exist in technology and information?

Two big families: technology roles — cloud and network engineers, game developers, site reliability engineers, designers, and QA — and information/media roles spanning journalism, broadcasting, publishing, and production. Telecom, software, streaming, and news organizations all live here.

How many people work in technology and information?

Federal data puts employment at roughly 2 million people. It is smaller by headcount than its cultural footprint suggests, since many tech workers are employed by companies in other industries.

What does technology and information typically pay?

Median pay is around $93,600 a year, one of the higher industry medians. Engineering roles tend to sit above it; media and production roles vary more widely.

Is turnover high in technology and information?

No — about 1.4% of workers quit in a typical month in 2024, lower than most industries. Roles tend to be career positions people hold onto.

What are common ways into technology and information?

On the tech side, QA testing and technical support are time-tested entry points that lead toward engineering. On the media side, people often start as videographers, content creators, or broadcast technicians and build toward producing, editing, or directing.

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS JOLTS 2024 · BLS QCEW 2024 · O*NET Work Context · BLS Employment Projections 2024–2034
Truest editorial: Industry narrative, sector context, career track mapping, working signals analysis.

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