Mid-Level

Credit and Collections Analyst

The person who analyzes credit risk and collections performance — reviewing customer credit applications, monitoring portfolio risk, and producing the analyses that shape credit decisions and collection strategy. Half analyst, half operational partner to credit and collections teams.

Career Level
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Work Personality
C
E
S
I
R
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Credit and Collections Analysts
Employment concentration · ~400 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Credit and Collections Analyst

Most days tend to involve a blend of credit reviews, portfolio analysis, and reporting work — pulling data on receivables aging and collection trends, reviewing credit applications and limit changes, and partnering with credit managers and collectors on individual accounts and portfolio strategy. You'll often spend part of the time on system and reporting work in collection or ERP platforms.

The harder part is often balancing analytical rigor against the speed credit decisions need. You'll typically provide the data and recommendations that credit and collections leadership use to make calls, where the right answer often requires both quantitative judgment and an understanding of the business context.

People who tend to thrive here are analytically rigorous, financially literate, and comfortable working at the intersection of risk and customer relationships. The trade-off is the cyclical pressure of period-end reporting and the cumulative weight of analyses that affect real customer accounts. If you find satisfaction in producing the analysis that shapes credit and collections strategy, the role can be a strong stepping stone in finance operations.

RelationshipsModerate
SupportModerate
AchievementLower
IndependenceLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Credit and Collections Analysts (SOC 13-2041.00, 43-3011.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Also appears in: Admin & Office
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$34K–$169K
Salary Range
10th – 90th percentile
232K
U.S. Employment
-7.45%
10yr Growth
17K
Annual Openings

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Critical ThinkingActive ListeningSpeakingSpeakingReading ComprehensionActive LearningActive ListeningSocial PerceptivenessPersuasionMathematics
O*NET OnLine · Bureau of Labor Statistics
13-2041.0043-3011.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.