Entertainment and Recreation GM (Entertainment and Recreation General Manager)

Most days mix operations leadership, staff management, and customer experience work — running daily operations, managing department heads or front-line supervisors, supporting programming and event work, addressing customer issues, partnering with corporate or ownership on financial performance, and the steady stream of operational decisions. You're often working at theme parks, recreation centers, family entertainment venues, sports facilities, or specialty entertainment operations, and the venue type and ownership structure shape daily work.

What tends to be harder than people expect is the breadth of operational responsibility combined with seasonal or cyclical pressure. Staffing in seasonal businesses, safety and incident management, customer experience pressure, and revenue performance all become senior responsibilities. Hours and weekends are typically non-negotiable.

People who tend to thrive here are operationally minded, comfortable with hands-on leadership, calm during incidents, and energized by guest-facing operations. If you want a 9-to-5 with weekends free, entertainment and recreation runs differently. If you like running venues that bring guests joy or recreation, the role offers durable demand and a clear path toward multi-unit operator or operations executive.