Mid-Level

Information Clerk Cashier

The front desk generalist — handling both customer inquiries and payment transactions.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
R
S
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Information Clerk Cashiers
Employment concentration · ~393 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Information Clerk Cashier

As an Information Clerk Cashier, you combine information desk duties with cashier responsibilities, serving as a multi-functional front-line position. You answer customer questions, provide information, and also process payments — common in smaller retailers, service businesses, and hospitality settings.

Your day involves greeting customers, answering questions about products, services, or facilities, processing purchases or payments, and handling various front-desk tasks. You're the first point of contact, so you need to be knowledgeable about the business while also being accurate with cash handling and transactions.

The work requires multitasking between service and transactions. You might be explaining store policies to one customer while another waits to check out. Balancing both functions requires organization and the ability to shift gears quickly. The people who succeed here are naturally helpful, can handle multiple demands simultaneously, and maintain accuracy even when busy.

RelationshipsModerate
SupportLower
AchievementLower
IndependenceLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Industry settingInformation complexityTransaction volumeAdditional dutiesCustomer type
Combined information and cashier roles vary by setting. Hotel front desks require reservation and hospitality knowledge; retail settings need product knowledge; service businesses might involve appointment scheduling. The balance between information and transaction duties varies based on business type and traffic patterns.
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Information Clerk Cashiers (SOC 41-2011.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Information Clerk Cashier career path? Truest helps you figure out if it's the right fit — and plan your path forward.
Explore career tools
1
Customer service excellence
Exceptional service opens supervisor and specialized roles
2
Systems expertise
Mastering point-of-sale and information systems increases value
3
Problem resolution
Handling escalations leads to senior positions
What's the typical balance between information and cashier duties?
What systems and technology would I be using?
What kind of questions or requests are most common?
How is the position structured — solo or part of a team?
What additional responsibilities might develop over time?
✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$23K–$38K
Salary Range
10th – 90th percentile
3.1M
U.S. Employment
-9.9%
10yr Growth
543K
Annual Openings

How this category is changing

$64K$61K$58K$55K$52K201920202021202220232024$52K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Service OrientationSpeakingSocial PerceptivenessActive ListeningReading ComprehensionCoordinationCritical ThinkingTime ManagementMonitoringMathematics
O*NET OnLine · Bureau of Labor Statistics
41-2011.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.