As a Loan Teller, you're the bank or credit union employee who handles loan-related transactions — accepting payments, processing payoffs, posting late fees, handling disbursement transactions, and answering routine borrower questions. The work tends to live at the intersection of teller work and loan operations.
A typical day involves processing loan payments (regular, partial, payoff), handling escrow or impound transactions on mortgages, posting fees and adjustments, and answering borrower questions about balances, due dates, and statements. You'll often identify situations that need to be referred — borrowers in hardship, accounts heading toward delinquency, errors that need correction. Cash and check accuracy is non-negotiable.
Coordination involves loan operations, branch tellers, lending officers, collections when accounts go delinquent, and sometimes title or insurance companies on escrow matters. Posting accuracy directly affects borrower accounts — errors can show up as missed payments or interest miscalculations.
People who tend to thrive here are accurate, comfortable with the procedural rhythm of loan transactions, and patient with borrowers who often need things explained. If you need varied creative work or strategic decision-making, the loan-teller rhythm can feel narrow. If you find satisfaction in handling specialized banking work cleanly and being the person borrowers trust to handle their loan correctly, the role can feel quietly steady within retail banking.
Where this role sits in the broader career landscape — and where it can take you.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
Roles with similar work and overlapping career paths
View all Admin & Office roles →As a Loan Teller, you're the bank or credit union employee who handles loan-related transactions — accepting payments, processing payoffs, posting late fees, handling disbursement transactions, and answering routine borrower questions. The work tends to live at the intersection of teller work and loan operations.
Median pay for a Loan Teller is about $39K nationally, with the field ranging roughly from $31K to $48K depending on experience, employer, and metro (BLS).
Core skills for this role include Active Listening, Speaking, Social Perceptiveness, Monitoring, and Reading Comprehension.
Most people in this role hold a high school diploma.
Employment in this field is projected to decline about 12.9% through 2034, with roughly 339,340 people working in it today (BLS).
Closely related roles include Teller, Tube Teller, and Mutuel Teller.
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