Mid-Level

Operations Teller

The person who handles back-of-house teller-related operations work โ€” cash management, ATM servicing, vault operations, exception research, and the procedural work that supports front-line teller activity. As an Operations Teller, you're the operational backbone behind the customer-facing teller line.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
S
R
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Operations Tellers
Employment concentration ยท ~393 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Operations Teller

A typical day tends to involve daily cash settlement, ATM and vault operations, exception research on differences and out-of-balance items, fraud reporting, and supporting branch tellers when complex transactions arise. You'll often catch errors before they become regulatory issues โ€” a teller difference that needs investigation, a CTR filing deadline, a missing endorsement chain. Documentation discipline is the heart of the work.

Coordination involves branch management, branch tellers, regional operations partners, internal audit, and sometimes Bank Secrecy Act officers. The role lives in compliance gray areas more than people expect โ€” knowing when to escalate versus resolve in-branch is judgment built over time. Audit windows and month-end can compress work significantly.

People who tend to thrive here are detail-obsessed, calm during audits, and energized by procedural problem-solving. If you need customer-facing variety or strategic decision-making, the procedural rhythm can feel narrow. If you find satisfaction in being the person whose work makes the front-line teller team functional and protects the branch from operational risk, the role tends to feel quietly essential.

RelationshipsHigh
SupportAbove avg
IndependenceLower
Working ConditionsLower
AchievementLower
RecognitionLower
O*NET Work Values survey
โœฆ Editorial โ€” written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape โ€” and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Operations Tellers (SOC 43-3071.00), not just this title ยท BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Operations Teller career path? Truest helps you figure out if it's the right fit โ€” and plan your path forward.
Explore career tools
โœฆ Editorial โ€” career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape โ€” helpful for context, but your specific experience will depend on level, specialty, and where you work.

$31Kโ€“$48K
Salary Range
10th โ€“ 90th percentile
339K
U.S. Employment
-12.9%
10yr Growth
30K
Annual Openings

How this category is changing

$64K$61K$59K$56K$53K201920202021202220232024$53K$64K
BLS OEWS May 2024 ยท BLS Employment Projections 2024โ€“2034

Skills & Requirements

Active ListeningSpeakingMonitoringReading ComprehensionService OrientationSocial PerceptivenessCritical ThinkingWritingMathematicsTime Management
O*NET OnLine ยท Bureau of Labor Statistics
43-3071.00

Navigate your career with clarity

Truest gives you tools to understand your strengths, explore roles that fit, and plan your next move.

Explore Truest career tools
Federal data: BLS Occupational Employment & Wage Statistics (May 2024) ยท BLS Employment Projections ยท O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.