Senior Damage Restoration Specialist

A typical week often involves estimating, project oversight, and client-and-adjuster work on complex losses — scoping a major commercial fire, directing a multi-crew deployment, working with adjusters on supplements, leading a CAT team during storm response. You're often the senior judgment when standard restoration protocols meet unusual conditions. Project margins, cycle time, and adjuster relationships are the operating measures.

The harder part is often the emotional layer of major losses — owners and tenants on big jobs are often experiencing the worst week of their lives, and the senior practitioner sets the tone for the customer experience. Variance across employers is wide: large restoration firms have CAT teams and project-management infrastructure; smaller shops may have you running multiple major losses simultaneously.

People who tend to thrive here have deep restoration craft, business-development instincts, and calm leadership in chaotic environments. IICRC senior credentials (WLS, AMRT, FSRT) anchor advancement. The trade-off is the catastrophe rhythm — major weather events trigger intense deployments with significant travel.