Site Operations Manager

Staffing, productivity, safety, and site-level P&L are the daily accountability frame. You're the senior person on site, which means everything that goes wrong — a call-out at 5am, a safety incident, a key process breakdown — lands with you. The plan you made for the day gets disrupted, and the question is how quickly you can adapt and still hit the number.

People management takes up more time than most site operations managers initially expect. Hiring, onboarding, coaching, scheduling, and handling the performance issues that inevitably arise at any site with hourly or shift-based workers are ongoing — not episodic. How effectively you develop and retain your team determines whether you're constantly firefighting understaffing or running a stable operation.

The site manager role requires operating at multiple altitudes simultaneously: present on the floor to understand what's actually happening, visible to corporate or regional leadership as someone who runs a tight operation, and available to the team as a leader who knows what the work involves. Managing that balance — not so deep in the weeds that you can't see the big picture, not so removed that you don't know what's really going on — is the defining challenge.