Supply Chain Product Manager

Day to day, you're working at the intersection of product management and supply chain expertise — customer discovery calls with logistics teams, roadmap planning with engineering, reviewing feature specs, translating field feedback into requirements. You're often the person who explains to engineers why a carrier API edge case matters and to customers why a feature they want won't scale.

The rhythm tends to cycle between external-facing work (customer calls, prospect evaluations, conference presence) and internal-facing work (sprint planning, engineering alignment, go-to-market prep). You're probably working in a B2B SaaS environment where sales cycles are long and customer relationships last years — so getting a feature right matters more than getting it fast.

The hard part is maintaining supply chain credibility with practitioner customers while also doing the product management work that keeps engineering on track. Many people have one side or the other — the rare combination of both is what makes this role hard to staff and interesting to be in.