Accommodations General Manager

A typical week tends to start with the operational dashboard — occupancy, ADR, RevPAR, complaints, the night audit reports — before the first round of department head check-ins. You'll often spend mornings walking the property: front desk, housekeeping floors, F&B, the back-of-house corners that tell you how things really are. The job runs on detail more than strategy — a missed maintenance ticket or a slow check-in line shows up in reviews within a week.

Collaboration tends to be intense and constant — department heads, owners or asset managers, brand reps if you're franchised, vendors of every kind. You'll typically navigate corporate brand standards while protecting your team from rules that don't fit your property. What's often harder than expected is the staffing reality — turnover in hospitality is brutal, and replacing experienced housekeepers, cooks, or front desk leads is a near-constant project.

People who genuinely enjoy hospitality and the daily rhythm of guest-facing work tend to do well here, especially those comfortable being on call when a major issue hits at 2 a.m. Operational discipline, financial fluency, and warmth toward staff matter more than vision-level thinking. Those who want predictable corporate hours often find the seat unsustainable.