Behind a desk at a motor club office, you answer the questions members walk in with — directions, towing service, travel assistance, membership benefits. The visible face of the club, often with maps, brochures, and a phone line nearby.
Members are the rhythm of the day — walking in with route questions, towing requests, expiring memberships, the planned road trip needing input. You're often working a desk with branded maps, travel guides, and a phone line for roadside calls. Member transactions and informational accuracy are the operating measures.
The breadth of questions a clerk fields can surprise — auto repair recommendations, tow status, partner discounts, international driving permits, even stranded-traveler hotel calls. Variance across employers is wide: large AAA-affiliated clubs offer structured training and product knowledge; smaller motor clubs run thinner training with more on-the-job learning.
Strong information clerks tend to be patient generalists with steady member-facing warmth — the work rewards calm under varied inquiry. The trade-off is the modest pay typical of member-services roles, often offset by stable hours and club benefits. The role can be a stepping stone into travel counseling or insurance work.
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Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
Roles with similar work and overlapping career paths
View all Admin & Office roles →Behind a desk at a motor club office, you answer the questions members walk in with — directions, towing service, travel assistance, membership benefits. The visible face of the club, often with maps, brochures, and a phone line nearby.
Median pay for an Automobile Club Information Clerk is about $41K nationally, with the field ranging roughly from $35K to $75K depending on experience, employer, and metro (BLS).
Core skills for this role include Active Listening, Service Orientation, Speaking, Social Perceptiveness, and Reading Comprehension.
Most people in this role hold a high school diploma.
Employment in this field is projected to grow about 2.8% through 2034, with roughly 127,440 people working in it today (BLS).
Closely related roles include Ticket Clerk, Ticket Seller, and Ticket Dispatcher.
Don't do Truest if you aren't ready
to invest in yourself and your career.