Mid-Level

Community Reinvestment Act Officer (CRA Officer)

You manage cases for people seeking housing assistance or homeless services. As a Homeless Services Coordinator, you're connecting clients with shelters, transitional housing, and supportive services—often navigating complex systems to find solutions for people in crisis.

Career Level
Junior
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Work Personality
C
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Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Industries that often hire Community Reinvestment Act Officer (CRA Officer)s
Job markets for Community Reinvestment Act Officer (CRA Officer)s
Employment concentration · ~123 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Community Reinvestment Act Officer (CRA Officer)

CRA Officers manage a bank's compliance with the Community Reinvestment Act—ensuring the institution is meeting its obligations to lend and invest in low- and moderate-income communities in its assessment area. The role involves tracking lending data, building community partnerships, designing qualifying products and programs, and preparing for regulatory examinations.

The role sits at the intersection of compliance and community development, which is unusual in banking. You're not just managing regulatory risk—you're also building real relationships with nonprofits, CDFIs, and community organizations that the bank partners with for CRA credit. That community-facing dimension tends to make the work feel more purposeful than pure compliance roles.

People who tend to do well have both regulatory knowledge and genuine interest in community investment. Understanding what counts for CRA credit (mortgage lending, small business loans, community development investments, service activities) is a real technical skill. If you can navigate the regulatory framework while building authentic community partnerships and making the business case for CRA-qualifying activities internally, the role tends to be both meaningful and professionally distinctive.

IndependenceAbove avg
RelationshipsAbove avg
AchievementModerate
Working ConditionsModerate
RecognitionModerate
SupportModerate
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Community Reinvestment Act Officer (CRA Officer)s (SOC 13-2061.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Career Growth OptionsBusiness Operations track →
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$53K–$172K
Salary Range
10th – 90th percentile
63K
U.S. Employment
+18.5%
10yr Growth
6K
Annual Openings

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Critical ThinkingReading ComprehensionSpeakingActive ListeningWritingJudgment and Decision MakingMonitoringComplex Problem SolvingCoordinationSystems Evaluation
O*NET OnLine · Bureau of Labor Statistics
13-2061.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.