E-Commerce Account Manager

The day is mostly catalog management, promotional planning, and the recurring performance conversations with your platform contact. You own the brand's presence on one or more major e-commerce platforms — product listings, pricing, imagery, search placement — and you're accountable for the revenue those listings generate.

Most of the operational work involves making sure content is accurate, inventory signals are correct, and promotional mechanics are set up properly before a campaign goes live. Coordination with the brand's marketing team on creative assets and with supply chain on in-stock positions is constant, because a promotion that drives traffic to an out-of-stock listing damages more than it earns. The platform's algorithmic signals — conversion rate, review velocity, return rate — are always in the background, and understanding what's moving them matters.

The political work is real too. Platform relationships involve negotiation over placement fees, promotional co-op budgets, and shared attribution — conversations where you're expected to push back on terms that don't make financial sense for the brand. Managing those relationships without damaging them is a skill that takes time to develop.