Sector

Hotels & Motels Careers

Hotels and motels provide accommodation across the price spectrum โ€” from highway motels to downtown hotels. Some concentration at larger employers (1.8% at 250+) with moderate credential requirements.

1.9M
U.S. jobs
In this sector
$40K
Median salary
Across all roles
Hotels & Motels jobs by metro area
Bubble size = total employment
Hotels & Motels employment by metro ยท ~315 areas
1.Abilene, TX726
2.Aguadilla, PR901
3.Akron, OH402
4.Albany, OR229
5.Albany-Schenectady-Troy, NY2K

Jobs per 100K workforce โ€” measures industry density

BLS OEWS May 2024
Understanding this Sector
What it's like to work in Hotels & Motels

People are drawn to hotel work for the immediacy of hospitality โ€” you create experiences, solve problems on the spot, and see your impact directly. There's real satisfaction in turning someone's trip around or making a guest feel taken care of. The work is tangible and varied; no two days look quite the same.

The challenge can come from the relentless pace of service. Guests arrive frustrated, problems surface at inconvenient times, and the schedule runs on their needs โ€” evenings, weekends, and holidays are typically part of the job. Turnover tends to run high, which means teams shift often and you may find yourself covering gaps. The work is fully onsite and can be physical, especially in housekeeping and facilities.

Hotels vary widely. A boutique downtown property operates differently than a highway chain or a resort. Corporate hotels tend to offer more structure and clearer advancement paths; independents often mean wearing more hats with more autonomy.

For people who thrive here, the rewards are real: the energy of a busy lobby, the variety of problems to solve, the relationships with regulars and coworkers. If you genuinely enjoy helping people and find satisfaction in keeping things running smoothly under pressure, hotel work can be deeply fulfilling.

How people break in

Front desk and housekeeping roles accessible without experience. Hospitality management degrees or internal advancement lead to management. Brand management programs train future general managers. Sales roles for revenue-focused candidates.

Work environment tends toward
24/7 operationsCustomer service focusSeasonal variationBrand standardsShift work
Industries it connects to
HospitalityReal EstateTourismFood Service
Salary vs. national average
-44%
$40K median vs. $71K national
$239K$179K$119K$60K$0K$15K$36K$150K$239K*387 metro areas across 50 states, sorted by salary level โ†’
Salary range across all hotels & motels roles
Where your dollar goes furthest
1. San Jose-Sunnyvale-Santa Clara$87K
2. Boulder$74K
3. Washington-Arlington-Alexandria$72K
4. Trenton-Princeton$68K
5. Durham-Chapel Hill$67K
BLS OEWS May 2024
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.

Median salaries range from ~$68K in mid-market metros to ~$99K in top-tier cities. But cost of living closes a lot of that gap โ€” metros with lower regional price parities often offer the best purchasing power.

Highest paying
San Jose-Sunnyvale-Santa Clara ยท $99K
San Francisco-Oakland-Fremont ยท $84K
Washington-Arlington-Alexandria ยท $78K
Best purchasing power
San Jose-Sunnyvale-Santa Clara ยท $87K adj.
Boulder ยท $74K adj.
Washington-Arlington-Alexandria ยท $72K adj.
Most jobs
New York ยท 24.2M
Los Angeles ยท 16.1M
Chicago ยท 11.8M
BLS OEWS May 2024 ยท BEA Regional Price Parities

What the data says about this sector

Beyond salary and job counts โ€” signals that shape the day-to-day experience of working in Hotels & Motels.

๐Ÿšช
Annual Quit Rate
Based on all Hospitality & Food Service data
39%
Higher than average turnover. This could indicate challenging conditions, seasonal work, or abundant external opportunities.
โ†‘ 17%vs. 22% all industries
๐Ÿข
Typical Employer Size
Small-skewed
Small businesses dominate. More variety in roles but less formal structure and benefits.
91%
Small
<50
8%
Mid
50โ€“249
2%
Large
250+
๐Ÿ 
Remote / Hybrid Prevalence
Mostly on-site
Many roles can be done remotely. Location flexibility is a realistic expectation.
Mostly on-siteHybrid commonRemote-first
๐Ÿ“‹
Credential Density
Moderate
Most roles don't require formal credentials. Skills and experience matter more than certificates.
Few credentialsSome requiredMany required
๐Ÿค
Union Presence
Based on all Hospitality & Food Service data
~2%
Minimal union coverage means compensation is individually negotiated. Know your market rate going in.
โ†“ 2%vs. 11% all industries
BLS JOLTS 2024 ยท BLS QCEW 2024 ยท O*NET Work Context ยท BLS Union Members Summary 2024
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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) ยท BLS JOLTS 2024 ยท BLS QCEW 2024 ยท O*NET Work Context ยท BLS Employment Projections 2024โ€“2034
Truest editorial: Industry narrative, sector context, career track mapping, working signals analysis.