At a survey research organization, government statistical agency, or healthcare intake operation, you conduct structured interviews to collect specific information — patient histories, survey responses, eligibility data, or research data — under standardized protocols.
You spend most of your time in interviews — phone, in-person, or video — working through scripted questionnaires and capturing responses into the data system. Each interview follows specific structure, with branching logic, validation rules, and quality requirements. Completed interviews and data quality are the operating measures.
Variance across employers is wide: at survey research firms the work runs on calling-floor cadences; at hospitals it tilts toward patient intake; at government agencies it follows federal protocols. The script fidelity required sets the tone — the role values consistent administration over conversational improvisation.
Folks who fit this role are patient with repetitive interview administration, accurate in capture, and warm enough to keep respondents engaged. Survey-research credentials and interview-software training anchor advancement. The trade-off is the call or interview volume that drives most positions and the modest pay typical of structured-interviewing roles across sectors.
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Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
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View all Admin & Office roles →At a survey research organization, government statistical agency, or healthcare intake operation, you conduct structured interviews to collect specific information — patient histories, survey responses, eligibility data, or research data — under standardized protocols.
Median pay for an Interviewing Clerk is about $44K nationally, with the field ranging roughly from $32K to $61K depending on experience, employer, and metro (BLS).
Core skills for this role include Active Listening, Speaking, Reading Comprehension, Social Perceptiveness, and Service Orientation.
Most people in this role hold a high school diploma.
Employment in this field is projected to decline about 11.6% through 2034, with roughly 157,310 people working in it today (BLS).
Closely related roles include Field Representative, Registration Clerk, and ER Clerk (Emergency Room Clerk).
Turn your career record
into a springboard for growth.