The toll processor — collecting payments from motorists at highway and bridge toll points.
As a Junior Toll Collector, you're processing toll payments at highway, bridge, or tunnel toll facilities. You're the human element in toll collection — handling cash transactions, assisting motorists with payment issues, and keeping traffic flowing through your lane.
Your day is defined by the steady stream of vehicles. During rushes, you're processing as quickly as possible while maintaining accuracy. During slower periods, the work can feel repetitive. You need to stay alert across long shifts of similar transactions.
Toll collection is a declining field as electronic tolling expands, but positions still exist and often offer public sector benefits. The work suits people who want straightforward, structured tasks without significant complexity or stress, and who don't mind working alone.
Where this role sits in the broader career landscape — and where it can take you.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
The toll processor — collecting payments from motorists at highway and bridge toll points.
Median pay for a Junior Toll Collector is about $31K nationally, with the field ranging roughly from $23K to $38K depending on experience, employer, and metro (BLS).
Core skills for this role include Service Orientation, Active Listening, Speaking, Social Perceptiveness, and Coordination.
Most people in this role hold a high school diploma.
Employment in this field is projected to decline about 9.9% through 2034, with roughly 3.1 million people working in it today (BLS).
Closely related roles include Toll Collector, Sales Associate, and Store Clerk.
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