Mid-Level

Operations and Maintenance Manager (O&M Manager)

Running combined operations and maintenance for a facility, plant, or system โ€” equipment upkeep, work-order management, crew supervision, vendor relationships, regulatory compliance. Half operations leader, half facilities engineer, with downtime prevention as the unspoken priority.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
R
E
I
S
A
Conventionalorganizing, detail-oriented
Realistichands-on, practical
Based on Holland Code framework
Job markets for Operations and Maintenance Manager (O&M Manager)s
Employment concentration ยท ~372 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Operations and Maintenance Manager (O&M Manager)

A typical day tends to split between reactive work orders and planned preventive maintenance, with most mornings starting at a crew huddle and shifting fast once the first equipment issue surfaces. You're juggling schedules, parts orders, vendor dispatch, and the ongoing tension between keeping assets running and staying within budget โ€” often simultaneously.

Collaboration runs wide โ€” operations supervisors, maintenance technicians, contractors, procurement, and regulatory inspectors all land on your calendar. The harder-than-expected part is often internal coordination: convincing production teams to give equipment up for scheduled maintenance when demand is high, and managing vendors who don't share your sense of urgency.

People who thrive here tend to be comfortable switching between technical and managerial modes โ€” one hour you're diagnosing a hydraulics issue, the next you're preparing a compliance report. A tolerance for being on-call and the ability to stay methodical under pressure are what separate people who last in this work from those who burn out chasing the same fires indefinitely.

Working ConditionsHigh
AchievementAbove avg
RecognitionAbove avg
IndependenceAbove avg
RelationshipsModerate
SupportModerate
O*NET Work Values survey
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Industry sectorEquipment complexityTeam sizeRegulatory frameworkIn-house vs. contracted
**Industry shapes this role more than almost any other operations position** โ€” a water treatment plant O&M manager deals with permit compliance daily, while one at a commercial real estate portfolio focuses on HVAC, electrical, and tenant relationships. Team size can range from two technicians to dozens across multiple shifts. **Whether maintenance is mostly in-house or heavily contracted** fundamentally changes how much of the job is technical versus vendor management.

Is Operations and Maintenance Manager (O&M Manager) right for you?

An honest look at who tends to thrive in this role โ€” and who might find it challenging.

This role tends to work well for...
People who can hold technical and managerial work simultaneously
The role constantly requires switching between diagnosing equipment issues and managing crews, vendors, and budgets โ€” those who resent either side tend to burn out
Those who build systems rather than just respond to problems
Managers who invest in preventive programs and documentation create compounding returns; reactive-only approaches lead to endless firefighting
Professionals comfortable with on-call responsibility
Equipment failures don't follow schedules, and O&M managers are often the first call when something critical goes down after hours
People who communicate well across technical and non-technical stakeholders
Getting budget approved, convincing production to release equipment for maintenance, and managing vendors all require clear, credible communication
This role tends to create friction for...
People who prefer pure technical work without people management
Crew supervision, vendor negotiations, and cross-departmental coordination are central โ€” the technical work competes for time rather than dominating it
Those who struggle with ambiguity in priorities
O&M managers constantly triage competing demands between operations and maintenance requirements, often without clear rules
People who want predictable, planned workdays
Equipment failures and safety incidents create unpredictable urgency that regularly disrupts scheduled work
Professionals who avoid administrative detail
Work-order documentation, regulatory record-keeping, and compliance reporting are non-negotiable parts of the role, not optional extras
โœฆ Editorial โ€” written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape โ€” and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Operations and Maintenance Manager (O&M Manager)s (SOC 11-3051.04), not just this title ยท BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Operations and Maintenance Manager (O&M Manager) career path? Truest helps you figure out if it's the right fit โ€” and plan your path forward.
Explore career tools
1
Asset lifecycle management
Understanding total cost of ownership and replacement planning positions you for senior facilities or capital planning roles
2
Reliability engineering fundamentals
RCFA, FMEA, and condition-based monitoring separate reactive-maintenance cultures from proactive ones
3
Financial modeling for capex requests
Getting budget approved for equipment upgrades requires making the business case in financial terms, not just technical ones
4
CMMS fluency
Computerized maintenance management systems are increasingly expected and critical for tracking work orders, parts, and compliance records
5
Regulatory compliance depth
OSHA, EPA, or industry-specific regulatory expertise opens doors to compliance manager and director roles
How do you balance reactive maintenance demand against scheduled preventive work when production pressure is high?
What CMMS or work-order management systems are currently in place, and how mature is the data?
What's the current split between in-house maintenance and contracted work, and is that expected to change?
How are capital equipment requests evaluated and prioritized here?
What regulatory frameworks does this facility operate under, and when was the last major audit?
What does success look like in the first 90 days โ€” are there specific backlog or compliance gaps I'd be inheriting?
โœฆ Editorial โ€” career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape โ€” helpful for context, but your specific experience will depend on level, specialty, and where you work.

$75Kโ€“$197K
Salary Range
10th โ€“ 90th percentile
234K
U.S. Employment
+1.9%
10yr Growth
17K
Annual Openings

How this category is changing

$110K$107K$104K$101K$99K201920202021202220232024$99K$110K
BLS OEWS May 2024 ยท BLS Employment Projections 2024โ€“2034

Skills & Requirements

SpeakingCritical ThinkingReading ComprehensionActive ListeningMonitoringJudgment and Decision MakingManagement of Personnel ResourcesComplex Problem SolvingCoordinationTime Management
O*NET OnLine ยท Bureau of Labor Statistics
11-3051.04

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) ยท BLS Employment Projections ยท O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.