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Careers›Roles›Public Information Officer
Mid-Level

Public Information Officer

You're the person responsible for an organization's communication with the public — drafting press releases, responding to media inquiries, managing crisis communications, coordinating spokespeople, and shaping the information that reaches communities. As a Public Information Officer (PIO), you tend to work in government, public safety, healthcare, or other public-interest settings where clarity and credibility matter significantly.

Public Information Officer pay typically runs $51K–$90K at this level, and jobs in this field are projected to grow 5% through 2034.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
S
E
I
C
A
R
Socialhelping, teaching
Enterprisingleading, persuading
Based on Holland Code framework
Industries that often hire Public Information Officers
ConstructionEducationEnergy & UtilitiesHospitality & Food ServiceManufacturingReal Estate
Job markets for Public Information Officers
Where Public Information Officer jobs concentrate · ~400 metro areas
Based on employment in related occupations
Mapped SOC categories:
Arts & MediaSocial Services
BLS Occupational Employment Statistics
Jump to:What it's likeCareer pathsBy the numbers

While you’re learning about the Public Information Officer role, anything we can help you with this week?

What it's like

What it's like to be a Public Information Officer

A typical week tends to mix media relations, press release drafting, social media management, crisis response when incidents occur, leadership briefings, and the coordination work of getting accurate information out fast. You'll often work after hours during incidents — fires, shootings, major weather events, public health emergencies — when the public needs information quickly. Accuracy under pressure is the core skill.

Coordination involves agency leadership, subject matter experts who provide content, journalists with deadlines, social media community, and sometimes elected officials. Trust with reporters is built over years and lost in moments. Public scrutiny of government communications is intense.

People who tend to thrive here are steady under pressure, journalistically minded about accuracy, and able to write quickly without sacrificing care. If you need quiet focused work or single-stakeholder communications, the always-on nature of public information work can wear. If you find satisfaction in being the trusted voice that gets information to communities when they need it most, the role tends to feel deeply purposeful in public service.

What people in this role value
RelationshipsHigh
IndependenceAbove avg
AchievementAbove avg
Working ConditionsAbove avg
RecognitionModerate
SupportLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns

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Career Paths

Where this role sits in the broader career landscape — and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Technology & Information$121K+90%
Energy & Utilities$114K+80%
Professional Services$113K+77%
Financial Services$98K+54%
Wholesale & Distribution$89K+40%
Compared to Arts & Media average across all industries
1 BLS OEWS May 2024 covers all Public Information Officers (SOC 21-1091.00, 27-3031.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Arts & Media →
Public Information OfficerHealth Information Manager (HIM Manager)Health Information Services ManagerPublic Information Relations ManagerPublic Relations Manager (PR Manager)Campaign Program ManagerAdvertising Operations Manager (Ad Operations Manager)Fitness Program ManagerCertified Wellness Program ManagerState Public Health Wellness CoordinatorService Promoter SalespersonInformation SpecialistSustainability CommunicatorPublic Relations Coordinator (PR Coordinator)CPR Instructor (Cardiopulmonary Resuscitation Instructor)Clinical Nurse EducatorPolitical AdvisorMedia Relations SpecialistMarketing Communications SpecialistMedia SpecialistClinical Trial EducatorLobbyistCommunity Health EducatorPublic Relations Consultant (PR Consultant)Certified Lactation Counselor (CLC)+1 more
Also appears in: Social Services

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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$41K–$129K
Salary Range
10th – 90th percentile
346K
U.S. Employment
+4.65%
10yr Growth
36K
Annual Openings

How Public Information Officer pay & employment are changing

$68K$65K$62K$59K$57K201920202021202220232024$57K$68K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

WritingActive ListeningSpeakingSpeakingActive ListeningWritingSocial PerceptivenessReading ComprehensionLearning StrategiesCoordination
O*NET OnLine · Bureau of Labor Statistics
Mapped SOC Codes
21-1091.0027-3031.00

Explore related roles

Roles with similar work and overlapping career paths

directorPublic Service Director$83KmidHealth Information Manager (HIM Manager)$118KmidHealth Information Services Manager$118KmidPublic Information Relations Manager$139KmidPublic Relations Manager (PR Manager)$139KmidCampaign Program Manager$127K
View all Arts & Media roles →

Common questions about what it's like to be a Public Information Officer

What does a Public Information Officer do?

You're the person responsible for an organization's communication with the public — drafting press releases, responding to media inquiries, managing crisis communications, coordinating spokespeople, and shaping the information that reaches communities. As a Public Information Officer (PIO), you tend to work in government, public safety, healthcare, or other public-interest settings where clarity and credibility matter significantly.

How much does a Public Information Officer make?

Median pay for a Public Information Officer is about $66K nationally, with the field ranging roughly from $41K to $129K depending on experience, employer, and metro (BLS).

What skills does a Public Information Officer need?

Core skills for this role include Writing, Active Listening, Speaking, Speaking, and Active Listening.

What education do you need to be a Public Information Officer?

Most people in this role hold a bachelor's degree.

Is a Public Information Officer in demand?

Employment in this field is projected to grow about 4.65% through 2034, with roughly 345,740 people working in it today (BLS).

What jobs are similar to a Public Information Officer?

Closely related roles include Public Service Director, Health Information Manager (HIM Manager), and Health Information Services Manager.

Career advice

Public Information Officer career advice

Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.

  • Simple exerciseConnect your work to what the business cares about, and make that link easy to see.Tie your work to what the company needs most
  • Simple exerciseHelp feedback land the way your manager means it.Tell your manager how you like feedback
  • Simple exerciseLook at the steps up and sideways from your job, and find one you'd be excited to do.Walk the roles next to yours
  • Micro habitRemembering what you did, and what it changed, before anyone asks.Keep a running wins list

Swipe for more

More career advice

  • Sort feedback that stung
  • Name everyone behind a shared win
  • Decide how long you'll stay stuck
  • Watch or read three things on one skill
  • Resign without burning a bridge
  • Keep open hours for questions
  • Ask to start over after a rough start
  • Sort what you know from what you're guessing

We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.

Browse career advice

Don't know if you want to stay in your job?
Get your career on record. Then decide.

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.

Your job belongs to your employer.
Your career belongs to you.

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