Records Manager

As a Records Manager in a technology-oriented organization, you're responsible for establishing and maintaining the systems that govern how records are created, stored, retained, and destroyed. This involves developing retention policies, managing records management systems, ensuring regulatory compliance (especially around data privacy and legal holds), and training the organization on proper records handling.

Your day involves a mix of policy work and operational management. You might review retention schedules, oversee a records migration project, respond to legal hold requests, audit records practices in a department, or configure a document management system. In technology organizations, you're also navigating the challenge of managing records across cloud platforms, collaboration tools, databases, and legacy systems.

The biggest challenge is getting people to care about records management. Most employees view it as bureaucratic overhead. Your job is to make records practices simple enough to follow, important enough to matter, and integrated enough into workflows that they don't feel like extra work. The people who succeed here combine organizational and compliance skills with the patience to drive cultural change.