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Careers›Roles›Records Manager
Mid-Level

Records Manager

Governing the lifecycle of organizational records — from creation through retention to destruction — ensuring compliance and accessibility in an increasingly digital world.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
I
S
R
E
A
Conventionalorganizing, detail-oriented
Investigativeanalytical, curious
Based on Holland Code framework
Industries that often hire Records Managers
Professional Services · 34%Financial Services · 13%Government · 7%Technology & Information · 7%Healthcare · 7%Administrative Services · 5%
Job markets for Records Managers
Where Records Manager jobs concentrate · ~400 metro areas
Based on employment in related occupations
Mapped SOC categories:
TechnologyEducation
BLS Occupational Employment Statistics
Jump to:What it's likeCareer pathsBy the numbers
What it's like

What it's like to be a Records Manager

As a Records Manager in a technology-oriented organization, you're responsible for establishing and maintaining the systems that govern how records are created, stored, retained, and destroyed. This involves developing retention policies, managing records management systems, ensuring regulatory compliance (especially around data privacy and legal holds), and training the organization on proper records handling.

Your day involves a mix of policy work and operational management. You might review retention schedules, oversee a records migration project, respond to legal hold requests, audit records practices in a department, or configure a document management system. In technology organizations, you're also navigating the challenge of managing records across cloud platforms, collaboration tools, databases, and legacy systems.

The biggest challenge is getting people to care about records management. Most employees view it as bureaucratic overhead. Your job is to make records practices simple enough to follow, important enough to matter, and integrated enough into workflows that they don't feel like extra work. The people who succeed here combine organizational and compliance skills with the patience to drive cultural change.

What people in this role value
AchievementModerate
IndependenceModerate
RelationshipsModerate
RecognitionModerate
SupportModerate
Working ConditionsModerate
O*NET Work Values survey
Role Profile
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Things that vary from job to job as a Records Manager
Regulatory environmentDigital maturityOrganization sizeIndustry verticalLegal complexity
Records management varies significantly based on **regulatory requirements and industry**. Government and financial services have strict retention requirements with legal consequences for non-compliance. Healthcare faces HIPAA and medical records regulations. **Digital maturity** matters too — organizations with mature ECM (enterprise content management) systems have different challenges than those still managing paper records or ad-hoc digital storage. The volume and complexity of **electronic records and e-discovery** is increasingly the central challenge.

Is Records Manager right for you?

An honest look at who tends to thrive in this role — and who might find it challenging.

This role tends to work well for...
Organized, detail-oriented people who enjoy creating systems
Records management is fundamentally about designing and maintaining orderly systems — if organizing information gives you satisfaction, it's a natural fit.
Compliance-minded people who understand regulatory requirements
Retention policies must align with legal and regulatory requirements — people who enjoy navigating compliance frameworks thrive.
Patient communicators who can drive adoption
Success depends on getting the organization to follow records practices — that requires persistent, patient advocacy.
Technology-comfortable information professionals
Modern records management involves ECM systems, cloud platforms, and data governance tools — technical comfort is increasingly essential.
This role tends to create friction for...
People who want visible, high-profile work
Records management is critical infrastructure, but it's rarely the most visible function — the recognition comes from preventing problems, not creating new things.
Those who get frustrated when policies aren't followed
Perfect compliance with records policies is aspirational — reality involves constant education and incremental improvement.
People who want purely technical work
While systems configuration is part of the role, much of the work involves policy development, training, and organizational change management.
Those who prefer fast-moving, innovative environments
Records management is deliberate and methodical by nature — it's governance, not innovation.
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Technology & Information$112K+9%
Professional Services$101K-2%
Energy & Utilities$88K-15%
Wholesale & Distribution$85K-17%
Government$80K-22%
Compared to Technology average across all industries
1 BLS OEWS May 2024 covers all Records Managers (SOC 15-1211.01, 15-1299.03, 25-4011.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Technology →
Records ManagerBusiness AnalystBusiness Operations AnalystManagement ConsultantRecords Management AnalystBusiness Management ConsultantHealth Information Management Business Analyst (HIM Business Analyst)Medical Records AnalystDocument ProcessorCredentialing CoordinatorInformatics PharmacistContent SpecialistDocumentation SpecialistPerformance Quality AuditorHealthcare Data AnalystUtilization Review CoordinatorRecords SpecialistInformaticistCoding AuditorTelehealth NurseHealthcare AnalystPhysician ReviewerClinical InformaticistTelehealth CoordinatorTelehealth Case Manager+1 more
Also appears in: Education
Exploring the Records Manager career path? Truest helps you figure out if it's the right fit — and plan your path forward.
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What it takes to advance
1
ECM and records management technology
Proficiency with platforms like SharePoint, OpenText, or specialized RMS tools makes you operationally effective.
2
Data privacy and information governance
As privacy regulations expand (GDPR, CCPA), records managers with privacy expertise are increasingly valuable.
3
E-discovery and legal hold management
Understanding litigation hold processes and e-discovery workflows is critical in organizations with legal exposure.
Lateral Moves
Information Governance Manager
If you want to expand from records into broader data governance and information management
Compliance Analyst →
If you enjoy the regulatory compliance aspects and want to apply them more broadly
Knowledge Manager →
If you want to focus on making organizational information accessible and useful rather than managing retention
Questions you might ask when interviewing
What records management systems and tools are currently in place?
What are the primary regulatory drivers for records management here?
How mature is the organization's records management program — am I building from scratch or maintaining?
How does records management coordinate with legal, IT, and compliance?
What's the balance between physical and electronic records?
How much of the role involves policy development versus operational management?
✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$39K–$177K
Salary Range
10th – 90th percentile
944K
U.S. Employment
+6.9%
10yr Growth
67K
Annual Openings

How Records Manager pay & employment are changing

$80K$77K$74K$71K$68K201920202021202220232024$68K$80K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Reading ComprehensionReading ComprehensionComplex Problem SolvingWritingActive ListeningSpeakingCritical ThinkingWritingReading ComprehensionActive Listening
O*NET OnLine · Bureau of Labor Statistics
Mapped SOC Codes
15-1211.0115-1299.0325-4011.00

Explore related roles

Roles with similar work and overlapping career paths

midBusiness Analyst$102KmidBusiness Operations Analyst$96KmidManagement Consultant$106KmidRecords Management Analyst$101KmidBusiness Management Consultant$101KmidHealth Information Management Business Analyst (HIM Business Analyst)$101K
View all Technology roles →

Common questions about what it's like to be a Records Manager

What does a Records Manager do?

Governing the lifecycle of organizational records — from creation through retention to destruction — ensuring compliance and accessibility in an increasingly digital world.

How much does a Records Manager make?

Median pay for a Records Manager is about $91K nationally, with the field ranging roughly from $39K to $177K depending on experience, employer, and metro (BLS).

What skills does a Records Manager need?

Core skills for this role include Reading Comprehension, Reading Comprehension, Complex Problem Solving, Writing, and Active Listening.

What education do you need to be a Records Manager?

Most people in this role hold a master's degree.

Is a Records Manager in demand?

Employment in this field is projected to grow about 6.9% through 2034, with roughly 944,230 people working in it today (BLS).

What jobs are similar to a Records Manager?

Closely related roles include Business Analyst, Business Operations Analyst, and Management Consultant.

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.