Senior-Level

Volunteer Services Supervisor

You supervise a volunteer-services program at a hospital, nonprofit, or community organization — overseeing volunteer recruitment, training, deployment, recognition, and the steady operational work that makes volunteer programs run.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
E
S
C
A
I
R
Enterprisingleading, persuading
Socialhelping, teaching
Based on Holland Code framework
Job markets for Volunteer Services Supervisors
Employment concentration · ~373 areas
Based on employment in related occupations
BLS Occupational Employment Statistics
What it's like

What it's like to be a Volunteer Services Supervisor

Volunteer schedules, training events, and stakeholder coordination anchor the calendar — you'll often recruit and onboard new volunteers, coordinate their deployment across the organization, work with staff partners on volunteer placement, and lead recognition and retention programs. Volunteer hours, retention, and program-level outcomes shape the visible measures.

What gets demanding is the dual accountability — volunteers serve voluntarily and need different management than paid staff, while the organization carries expectations for what volunteer hours produce. The supervisor calibrates between the two. Variance across employers is real: hospital volunteer programs run with substantial structure and credentialing requirements; nonprofit volunteer programs run with more flexibility.

The role tends to fit folks who carry genuine appreciation for volunteer contributions, organizational discipline, and the relational instincts that volunteer engagement requires. CAVS credentials and growing volunteer-management exposure anchor advancement. The trade-off is the relational management dimension of leading volunteers, the recognition work that retention requires, and the modest pay typical of nonprofit and hospital roles.

RelationshipsHigh
IndependenceAbove avg
Working ConditionsAbove avg
AchievementAbove avg
RecognitionAbove avg
SupportModerate
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Volunteer Services Supervisors (SOC 11-9151.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Also appears in: Business Operations
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$50K–$130K
Salary Range
10th – 90th percentile
195K
U.S. Employment
+6.4%
10yr Growth
19K
Annual Openings

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Service OrientationSocial PerceptivenessMonitoringManagement of Personnel ResourcesTime ManagementJudgment and Decision MakingComplex Problem SolvingCoordinationActive LearningCritical Thinking
O*NET OnLine · Bureau of Labor Statistics
11-9151.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.