Getting ahead

Look around before you change anything

A simple sequence for the first month of anything new: look first, then say what you think, then propose

For the first few weeks of a new role, team or project, mostly look; then write down what you saw, what you think it means, and what you might do.

  • 8 steps
  • You and your new colleagues
  • At the start of anything new
  • Sequence

Why this can work

The ideas you have in your first week are usually shaped by the place you just left. A few weeks of looking at what people need, what success means to them and what already works turns those ideas into ones that fit. It also gives people time to see you listening, which makes them far more open when you do propose something.

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One way to do it

How to start a new role by listening first

You’ll come away with a short note of what you saw, what it means, and one thing you might do.

  1. When do you start?

    The dates below are counted from your start date.

    2Questions2 days3Say itday one4Conversations+3 days5What works+10 days6What I saw+17 days7Propose+24 days8Keep lookingafter

    Set the date and every step below gets a real day.

  2. A couple of days before · 10 min
    Decide what you'll look for, and start one page for notes.
  3. Day one · 5 min
    Tell the people you'll work with that you're spending the first few weeks listening before you change anything.
  4. In the first week · 10 min
    Ask the people you'll work with most what they need, what success looks like on their side, and how they like to be communicated with.
  5. Around the end of week two · 10 min
    Note what's already working, and why, before you look for what isn't.
  6. Around week three · 10 min
    Write down what you saw and, separately, what you think it means. Then check your read with someone who's been there longer.
  7. Around week four · 10 min
    Bring one proposal to your manager: what you saw, what you think it means, and what you might do.
  8. After your proposal · 5 min
    Keep the notes page going, and reread what you saw a month from now.

Making it work for you

Every workplace is different. Here’s what to think about before you start, and what might get in the way.

Things to think about

Deliver what's asked of you while you look. The discipline is about holding off on changing things, not on working.

What might make this harder

Share what you're noticing as questions along the way, and name a date for a proper proposal. A plan for the plan tends to go over well.

Questions people ask

What should I do in my first month at a new job?

Spend most of it understanding: what people need, what success looks like to them, how they like to be communicated with, and what already works. Then bring one well-grounded proposal rather than many early ones.

How soon should I suggest changes at a new job?

Many people find three or four weeks of listening first works well, though it depends on the role. Urgent problems are the exception.

How do I make a good impression on a new team?

Ask good questions, write down the answers, and deliver what's asked of you. Saying you're listening first, and then visibly doing it, tends to earn trust quickly.

The longer read

Why this works, and where it comes from

Everyone arrives somewhere new with ideas. Some are good, and many are shaped by the last place: the process that worked there, the tool you liked, the problem you solved before. The trouble is that you can't yet tell which is which. Looking first is how you find out which of your ideas belong to this place.

Looking is also a form of respect, and people notice it. When you ask someone what they need and what success looks like on their side, you learn things no onboarding document will tell you, and you show them their work matters to you. The shape that works for proposing almost anything, what I saw, what I think it means, what we might do, is only as strong as its first part. A month of looking fills it.

Keeping what you saw apart from what you think it means is the real discipline. Observations are hard to argue with. Interpretations should be argued with, ideally by someone who's been there long enough to know why the odd process exists. Checking your read before you propose is far cheaper than being wrong in front of everyone. What survives that check is usually worth bringing.

Some situations call for the opposite. If you've been brought in to handle a crisis, act first and look as you go. A week of looking may be all you need for an internal move to a team you already know well.

Other simple things to consider

What to do next

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With Truest

A few minutes that compound

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An exercise written by Truest, based on our experience. Last updated September 25, 2026. We sell a career membership; where that’s relevant above, we say so.