Mid-Level

Certified Credit and Housing Counselor

At a HUD-approved housing counseling agency, you provide certified counseling to clients on credit, mortgage, and housing decisions — pre-purchase counseling, foreclosure prevention, rental counseling, and the structured guidance that HUD certification authorizes.

Career Level
Junior
Mid
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Executive
Work Personality
C
S
E
I
A
R
Conventionalorganizing, detail-oriented
Socialhelping, teaching
Based on Holland Code framework
Job markets for Certified Credit and Housing Counselors
Employment concentration · ~112 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Certified Credit and Housing Counselor

Days tend to mix client counseling sessions, action-plan follow-through, and the steady documentation work that HUD reporting requires — meeting with clients on credit and housing situations, building action plans, following up on commitments, working with lenders and landlords on client matters, processing the case documentation that HUD audits review. Client outcomes, certification-program adherence, and HUD compliance shape the visible measures.

The harder part is often the emotional weight of housing-distress counseling — clients often arrive in foreclosure, eviction, or pre-purchase anxiety, and counselors balance emotional support with the structured guidance that produces real outcomes. Variance across employers is real: HUD-approved nonprofits run with specific certification and reporting structures; bank-affiliated counseling runs with different funding; credit unions and community-development financial institutions run with member-specific scopes.

The role tends to fit folks who carry genuine empathy, financial-counseling training, and the patient stamina that emotionally consequential work requires. HUD counselor certification and NFCC or other industry credentials anchor the path. The trade-off is the modest pay typical of nonprofit counseling work balanced by the visible impact on clients navigating real housing distress.

RelationshipsAbove avg
AchievementAbove avg
IndependenceAbove avg
Working ConditionsModerate
RecognitionModerate
SupportLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Certified Credit and Housing Counselors (SOC 13-2071.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Career Growth OptionsBusiness Operations track →
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$39K–$78K
Salary Range
10th – 90th percentile
28K
U.S. Employment
+3.3%
10yr Growth
2K
Annual Openings

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

SpeakingActive ListeningReading ComprehensionCritical ThinkingWritingActive LearningService OrientationJudgment and Decision MakingComplex Problem SolvingPersuasion
O*NET OnLine · Bureau of Labor Statistics
13-2071.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.