A clerical role inside an expediting or production-control operation, you handle the paperwork and system transactions that support order-chasing — status updates, vendor follow-ups, exception logs, and the daily reports that surface what's stuck.
Most weeks tend to mix order status review, vendor email and phone follow-ups, and the steady drumbeat of exception reporting — checking on past-due POs, sending status requests to suppliers, logging promised dates, prepping daily expediting reports. You're often the steady administrative layer behind the expediter's phone calls. Past-due orders tracked and status updated are the operating measures.
The harder part is often the bad-news volume — most calls in this role are about something running late, and the steady drip of delays can wear on people. Variance across employers is real: at large industrial firms the role runs on ERP and structured expediting workflows; at smaller operators it's lighter-weight and more phone-based.
Folks who do well here are organized, patient with vendor stalls, and good at follow-through. ERP fluency anchors the work. The trade-off is the limited visibility of clerical work in an operation where the credit for save-the-day expediting goes to the people on the front line.
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Where this role sits in the broader career landscape — and where it can take you.
Don't do Truest if you aren't ready
to invest in yourself and your career.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
Roles with similar work and overlapping career paths
View all Admin & Office roles →A clerical role inside an expediting or production-control operation, you handle the paperwork and system transactions that support order-chasing — status updates, vendor follow-ups, exception logs, and the daily reports that surface what's stuck.
Median pay for an Expeditor Clerk is about $58K nationally, with the field ranging roughly from $39K to $85K depending on experience, employer, and metro (BLS).
Core skills for this role include Reading Comprehension, Speaking, Active Listening, Time Management, and Critical Thinking.
Most people in this role hold a high school diploma.
Employment in this field is projected to decline about 1.8% through 2034, with roughly 385,000 people working in it today (BLS).
Closely related roles include Project Manager, Implementation Project Manager, and Technical Project Manager (Technical PM).
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Don't know if you want to stay in your job?
Get your career on record. Then decide.