Mid-Level

Parts Counter Person

The automotive parts seller — working the counter to help customers get the parts they need.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
R
E
S
I
A
Conventionalorganizing, detail-oriented
Realistichands-on, practical
Based on Holland Code framework
Job markets for Parts Counter Persons
Employment concentration · ~389 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Parts Counter Person

As a Parts Counter Person, you're the face of the parts department, helping customers find and purchase automotive parts. You identify needed parts, look them up in catalogs, retrieve them from inventory, and complete sales. You serve both DIY customers and sometimes professional mechanics.

Your day involves steady customer interaction at the counter. You might help a customer figure out what part they need for their repair, look up the correct part number, check inventory, ring up the sale, and help the next customer. Busy periods test your ability to serve multiple customers efficiently.

If you know vehicles and enjoy helping people solve mechanical problems, parts counter work puts that to use. The challenge is maintaining knowledge across thousands of parts and many vehicle applications. The people who succeed are genuinely helpful and committed to continuous learning.

RelationshipsModerate
IndependenceLower
SupportLower
Working ConditionsLower
AchievementLower
RecognitionLower
O*NET Work Values survey
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Customer mixStore typeProduct scopeCommission structureTechnical expectations
Counter work varies by employer and customer base. Chain stores have more retail customers. Dealers focus on specific brands. Some stores serve heavy commercial business. Training and expectations vary significantly.
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Parts Counter Persons (SOC 41-2022.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Parts Counter Person career path? Truest helps you figure out if it's the right fit — and plan your path forward.
Explore career tools
1
Parts expertise
Knowing parts and applications is the core competency
2
Customer service
Helping customers effectively drives success
3
Efficiency
Serving customers quickly during busy periods
What is the customer mix — retail, commercial, or both?
What training is provided?
What is the compensation structure?
What are the typical hours?
What advancement paths are available?
✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$28K–$62K
Salary Range
10th – 90th percentile
265K
U.S. Employment
+3.1%
10yr Growth
30K
Annual Openings

How this category is changing

$64K$61K$58K$55K$52K201920202021202220232024$52K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningSpeakingPersuasionReading ComprehensionService OrientationSocial PerceptivenessCritical ThinkingMonitoringJudgment and Decision MakingTime Management
O*NET OnLine · Bureau of Labor Statistics
41-2022.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.