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Careers›Roles›Records Custodian
Mid-Level

Records Custodian

At a corporation, government agency, university, or specialty records function, you serve as the designated custodian of organizational records — maintaining custody, supporting access requests, certifying records for legal use, and the procedural authority that records custody involves.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
R
S
E
I
A
Conventionalorganizing, detail-oriented
Realistichands-on, practical
Based on Holland Code framework
Industries that often hire Records Custodians
Hospitality & Food ServiceGovernment · 21%Professional Services · 19%Healthcare · 11%Administrative Services · 9%Education · 8%
Job markets for Records Custodians
Where Records Custodian jobs concentrate · ~250 metro areas
Based on employment in related occupations
Mapped SOC categories:
Admin & Office
BLS Occupational Employment Statistics
Jump to:What it's likeCareer pathsBy the numbers

While you’re learning about the Records Custodian role, anything we can help you with this week?

What it's like

What it's like to be a Records Custodian

A records custodian holds procedural authority over the records under custody — certifying authenticity for use in legal proceedings, responding to subpoenas, supporting access requests under FOIA or HIPAA frameworks, and maintaining the chain of custody that records's legal weight requires. The custodian works records-management systems, the legal-and-compliance framework that custody involves, and the cross-functional partnerships with legal, compliance, and program operations. Custody integrity and access-response quality are the operating measures.

Variance is wide: at government agencies the role often follows formal designation under records-retention statutes; at corporations it tilts toward functional custody within compliance or general-counsel offices; at healthcare it integrates with HIPAA records framework. The legal-witness dimension matters — records custodians may need to testify about the authenticity and chain of custody of records used in legal proceedings.

This role suits people who are methodical, comfortable with legal-and-procedural frameworks, and steady under the legal-witness expectations records custody can carry. CRM, IGP, and CIPP credentials anchor advancement. The trade-off is the long-tail accountability of records-custody work and the personal-exposure dimension when custody is challenged in legal proceedings.

What people in this role value
SupportModerate
RelationshipsLower
IndependenceLower
AchievementLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns

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Career Paths

Where this role sits in the broader career landscape — and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Energy & Utilities$84K+67%
Professional Services$83K+64%
Technology & Information$79K+58%
Financial Services$77K+53%
Government$69K+37%
Compared to Admin & Office average across all industries
1 BLS OEWS May 2024 covers all Records Custodians (SOC 43-4071.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Admin & Office →
Records CustodianMedical Records ClerkMedical Records SpecialistElectronic Health Records Specialist (EHR Specialist)File ClerkTeam CoordinatorTape LibrarianMap ClerkCard FilerPolice Records SpecialistDocuments ClerkFile KeeperFiling ClerkRecord Filing ClerkFile Management ClerkRecords ClerkDeath Surveys CoderIntelligence ClerkImport Export ClerkClassification ClerkComputer Tape LibrarianEnrollment SpecialistRecords AnalystRecord ClerkSupport Technician (Support Tech)+1 more

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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$30K–$61K
Salary Range
10th – 90th percentile
79K
U.S. Employment
-15.9%
10yr Growth
7K
Annual Openings

How Records Custodian pay & employment are changing

$64K$61K$59K$56K$53K201920202021202220232024$53K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Reading ComprehensionActive ListeningSpeakingMonitoringService OrientationWritingSocial PerceptivenessTime ManagementCritical ThinkingActive Learning
O*NET OnLine · Bureau of Labor Statistics
Mapped SOC Codes
43-4071.00

Explore related roles

Roles with similar work and overlapping career paths

midMedical Records Clerk$45KmidMedical Records Specialist$50KmidElectronic Health Records Specialist (EHR Specialist)$50KmidFile Clerk$41KseniorSenior Police Records Specialist$41KmidTeam Coordinator$41K
View all Admin & Office roles →

Common questions about what it's like to be a Records Custodian

What does a Records Custodian do?

At a corporation, government agency, university, or specialty records function, you serve as the designated custodian of organizational records — maintaining custody, supporting access requests, certifying records for legal use, and the procedural authority that records custody involves.

How much does a Records Custodian make?

Median pay for a Records Custodian is about $41K nationally, with the field ranging roughly from $30K to $61K depending on experience, employer, and metro (BLS).

What skills does a Records Custodian need?

Core skills for this role include Reading Comprehension, Active Listening, Speaking, Monitoring, and Service Orientation.

What education do you need to be a Records Custodian?

Most people in this role hold a postsecondary certificate.

Is a Records Custodian in demand?

Employment in this field is projected to decline about 15.9% through 2034, with roughly 78,980 people working in it today (BLS).

What jobs are similar to a Records Custodian?

Closely related roles include Medical Records Clerk, Medical Records Specialist, and Electronic Health Records Specialist (EHR Specialist).

Career advice

Records Custodian career advice

Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.

  • Simple exerciseWrite a peer review that's specific, fair, and useful to the person who reads it.Write peer feedback that actually helps
  • ConversationStarting a new collaboration on the same page, while it's still easy.Agree how you'll work together
  • Simple exerciseCheck your curiosity about another industry against what the work is really like.Test two industries you've wondered about
  • ConversationAsk for what would make an offer a yes, and keep the warmth on both sides.Counter an offer without drama

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  • End your workday on purpose

We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.

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