Supply Chain Systems Manager
Managing the technology systems that run supply chain — ERP supply chain modules, WMS, TMS, demand planning tools — covering implementation, configuration, training, and ongoing support. Half technologist, half operations partner.
What it's like to be a Supply Chain Systems Manager
Day to day, you're managing the technology layer of supply chain operations — maintaining ERP supply chain modules, overseeing WMS and TMS configurations, running user training and support, and coordinating system changes with IT. You're the person who gets called when the planning system won't import a supplier file or the warehouse system throws errors at go-live.
The rhythm mixes recurring support work (user requests, configuration changes, data issues) with project work (new implementations, system upgrades, process automation). Vendor relationships are a constant — managing SLAs, negotiating change orders, and keeping software partners accountable is often more work than the internal users realize.
The hard part is sitting between IT and operations without fully belonging to either. IT teams speak system architecture; operations teams speak business process. You need both vocabularies and enough credibility with each side to get things done when priorities conflict.
Is Supply Chain Systems Manager right for you?
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Where this role sits in the broader career landscape — and where it can take you.
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