An Automobile Club Information Clerk typically handles member-facing service requests — travel planning, routing, towing dispatch, and membership questions — usually in a contact-center or branch setting.
Automobile Club Information Clerk (Auto Club Info Clerk) pay typically runs $33K–$44K at this level, and jobs in this field are projected to hold roughly steady through 2034.
A typical day mixes inbound member calls, system lookups, dispatch coordination, and brief documentation. You'll often work across multiple internal tools — membership systems, mapping, dispatch — answering varied questions in a single shift. Pacing is generally steady with peak times around weather events or holidays.
The breadth of questions can surprise newcomers — members ask about everything from passport requirements to tow truck ETAs. Coordination with service vendors, dispatch, and other branches is constant. Empathy under member frustration — especially during roadside emergencies — is a real, recurring demand.
People who thrive here typically have steady patience, comfort with multiple systems, and friendly composure under stress. The temperament to handle varied questions while staying accurate and warm usually predicts who lasts in the role.
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Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
Roles with similar work and overlapping career paths
View all Admin & Office roles →An Automobile Club Information Clerk typically handles member-facing service requests — travel planning, routing, towing dispatch, and membership questions — usually in a contact-center or branch setting.
Median pay for an Automobile Club Information Clerk (Auto Club Info Clerk) is about $37K nationally, with the field ranging roughly from $28K to $49K depending on experience, employer, and metro (BLS).
Core skills for this role include Speaking, Active Listening, Service Orientation, Social Perceptiveness, and Critical Thinking.
Most people in this role hold a high school diploma.
Employment in this field is projected to grow about 0% through 2034, with roughly 964,530 people working in it today (BLS).
Closely related roles include Legal Receptionist, Appointment Scheduler, and Medical Scheduler.
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