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Careers›Roles›Laundry Counter Clerk
Mid-Level

Laundry Counter Clerk

Working the front counter at a laundry or wash-and-fold service — taking in clothes, weighing orders, returning finished bags to customers, processing payment. Quiet, repetitive work with steady regulars and the occasional special-care item that needs careful handling.

Laundry Counter Clerk pay typically runs $34K–$48K at this level, and jobs in this field are projected to grow 3% through 2034.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
S
R
A
I
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Industries that often hire Laundry Counter Clerks
Financial ServicesTechnology & InformationReal Estate · 48%Retail · 20%Consumer Services · 13%Wholesale & Distribution · 7%
Job markets for Laundry Counter Clerks
Where Laundry Counter Clerk jobs concentrate · ~389 metro areas
Based on employment in related occupations
Mapped SOC categories:
Sales
BLS Occupational Employment Statistics
Jump to:What it's likeCareer pathsBy the numbers

While you’re learning about the Laundry Counter Clerk role, anything we can help you with this week?

What it's like

What it's like to be a Laundry Counter Clerk

Working the front counter at a laundry service means taking in clothes, weighing orders, writing tickets, and returning finished bags to customers. The daily rhythm alternates between steady drop-off and pickup rushes — mornings and evenings — with quieter stretches in between for organizing orders and maintaining the space.

Your workflow is simple but accuracy-dependent. Tagging each order correctly, noting special instructions, and matching the right bag to the right customer on pickup is the core of the job. Handling payment, answering questions about turnaround times, and occasionally dealing with lost-item or damage complaints fill out the rest.

The challenge is staying attentive during repetitive work. Mixing up orders or missing a special-care instruction creates customer problems that are hard to fix after the fact. The clerks who do well are detail-oriented enough to maintain accuracy through hundreds of similar transactions without losing focus.

What people in this role value
RelationshipsModerate
SupportModerate
IndependenceLower
AchievementLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
Role Profile
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Things that vary from job to job as a Laundry Counter Clerk
wash-and-fold vs dry cleanvolume levelsolo vs teamdelivery serviceself-service machines
Some laundry counters handle primarily wash-and-fold; others include dry cleaning with its own tagging and sorting complexity. High-volume urban locations are fast-paced; neighborhood shops are quieter. Some operations now include pickup and delivery coordination, which adds a scheduling component.

Is Laundry Counter Clerk right for you?

An honest look at who tends to thrive in this role — and who might find it challenging.

This role tends to work well for...
This role tends to create friction for...
✦ Editorial — written by Truest from industry research and career patterns

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Career Paths

Where this role sits in the broader career landscape — and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Technology & Information$97K+110%
Energy & Utilities$95K+107%
Professional Services$94K+104%
Financial Services$79K+72%
Government$69K+51%
Compared to Sales average across all industries
1 BLS OEWS May 2024 covers all Laundry Counter Clerks (SOC 41-2021.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Sales →
Laundry Counter ClerkCycle CounterRental Sales RepresentativeExchange ClerkAutomobile Rental ClerkWill Call ClerkRental AssistantFood Sales ClerkPhoto Booth RenterDry Cleaning AttendantBicycle Rental ClerkCheck Out ClerkRental Boats CaretakerService WriterTool Rental ClerkVehicle Return AssociateReturns AssociateDry Cleaning Counter ClerkCurb AttendantCounter Service RepresentativeCounter ClerkRental Sales AgentTrailer Rental ClerkApparel Rental ClerkHospital Television Rental Clerk+1 more

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Your career belongs to you.

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What it takes to advance
1
2
3
Lateral Moves
Retail Sales Associate →
Counter experience and customer service skills transfer to broader retail
Dry Cleaning Operator
Counter experience with the production side creates a foundation for operating equipment
Property Maintenance Coordinator
Service-oriented skills and attention to detail apply to property management support
Questions you might ask when interviewing
What is the typical daily volume of orders processed?
Is the role primarily counter-facing, or does it include production-side work?
How are special care instructions tracked and communicated to the production team?
What are the busiest hours, and how is staffing structured around peak times?
How does the business handle complaints about damaged or lost items?
✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$29K–$62K
Salary Range
10th – 90th percentile
399K
U.S. Employment
+3.2%
10yr Growth
46K
Annual Openings

How Laundry Counter Clerk pay & employment are changing

$64K$61K$58K$55K$52K201920202021202220232024$52K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningSpeakingService OrientationReading ComprehensionSocial PerceptivenessCritical ThinkingTime ManagementMonitoringCoordinationWriting
O*NET OnLine · Bureau of Labor Statistics
Mapped SOC Codes
41-2021.00

Explore related roles

Roles with similar work and overlapping career paths

juniorJunior Laundry Counter Clerk$39KmidCycle Counter$47KjuniorJunior Will Call Order Clerk$39KmidRental Sales Representative$39KmidExchange Clerk$39KmidAutomobile Rental Clerk$39K
View all Sales roles →

Common questions about what it's like to be a Laundry Counter Clerk

What does a Laundry Counter Clerk do?

Working the front counter at a laundry or wash-and-fold service — taking in clothes, weighing orders, returning finished bags to customers, processing payment. Quiet, repetitive work with steady regulars and the occasional special-care item that needs careful handling.

How much does a Laundry Counter Clerk make?

Median pay for a Laundry Counter Clerk is about $39K nationally, with the field ranging roughly from $29K to $62K depending on experience, employer, and metro (BLS).

What skills does a Laundry Counter Clerk need?

Core skills for this role include Active Listening, Speaking, Service Orientation, Reading Comprehension, and Social Perceptiveness.

What education do you need to be a Laundry Counter Clerk?

Most people in this role hold a high school diploma.

Is a Laundry Counter Clerk in demand?

Employment in this field is projected to grow about 3.2% through 2034, with roughly 398,620 people working in it today (BLS).

What jobs are similar to a Laundry Counter Clerk?

Closely related roles include Junior Laundry Counter Clerk, Cycle Counter, and Junior Will Call Order Clerk.

Career advice

Laundry Counter Clerk career advice

Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.

  • Simple exerciseGive quick, specific thanks to someone who helped you recently.Say what worked
  • Micro habitBuilds goodwill and helps good work get noticed.Make someone's good work visible
  • Simple exerciseLook at the steps up and sideways from your job, and find one you'd be excited to do.Walk the roles next to yours
  • Simple exerciseWrite a peer review that's specific, fair, and useful to the person who reads it.Write peer feedback that actually helps

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More career advice

  • Make time to go vote
  • Map what your team needs from you
  • Match your meetings to your energy
  • Name everyone behind a shared win
  • Offer a peer feedback they didn't ask for
  • Pitch one thing the company needs
  • Plan your first 90 days
  • Prepare for your review conversation

We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.

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Your career belongs to you.

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