Mid-Level

Laundry Counter Clerk

Working the front counter at a laundry or wash-and-fold service โ€” taking in clothes, weighing orders, returning finished bags to customers, processing payment. Quiet, repetitive work with steady regulars and the occasional special-care item that needs careful handling.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
S
R
A
I
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Laundry Counter Clerks
Employment concentration ยท ~389 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Laundry Counter Clerk

Working the front counter at a laundry service means taking in clothes, weighing orders, writing tickets, and returning finished bags to customers. The daily rhythm alternates between steady drop-off and pickup rushes โ€” mornings and evenings โ€” with quieter stretches in between for organizing orders and maintaining the space.

Your workflow is simple but accuracy-dependent. Tagging each order correctly, noting special instructions, and matching the right bag to the right customer on pickup is the core of the job. Handling payment, answering questions about turnaround times, and occasionally dealing with lost-item or damage complaints fill out the rest.

The challenge is staying attentive during repetitive work. Mixing up orders or missing a special-care instruction creates customer problems that are hard to fix after the fact. The clerks who do well are detail-oriented enough to maintain accuracy through hundreds of similar transactions without losing focus.

RelationshipsModerate
SupportModerate
IndependenceLower
AchievementLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
wash-and-fold vs dry cleanvolume levelsolo vs teamdelivery serviceself-service machines
Some laundry counters handle primarily wash-and-fold; others include dry cleaning with its own tagging and sorting complexity. High-volume urban locations are fast-paced; neighborhood shops are quieter. Some operations now include pickup and delivery coordination, which adds a scheduling component.

Is Laundry Counter Clerk right for you?

An honest look at who tends to thrive in this role โ€” and who might find it challenging.

This role tends to work well for...
This role tends to create friction for...
โœฆ Editorial โ€” written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape โ€” and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Laundry Counter Clerks (SOC 41-2021.00), not just this title ยท BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Laundry Counter Clerk career path? Truest helps you figure out if it's the right fit โ€” and plan your path forward.
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What is the typical daily volume of orders processed?
Is the role primarily counter-facing, or does it include production-side work?
How are special care instructions tracked and communicated to the production team?
What are the busiest hours, and how is staffing structured around peak times?
How does the business handle complaints about damaged or lost items?
โœฆ Editorial โ€” career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape โ€” helpful for context, but your specific experience will depend on level, specialty, and where you work.

$29Kโ€“$62K
Salary Range
10th โ€“ 90th percentile
399K
U.S. Employment
+3.2%
10yr Growth
46K
Annual Openings

How this category is changing

$64K$61K$58K$55K$52K201920202021202220232024$52K$64K
BLS OEWS May 2024 ยท BLS Employment Projections 2024โ€“2034

Skills & Requirements

Active ListeningSpeakingService OrientationReading ComprehensionSocial PerceptivenessCritical ThinkingTime ManagementMonitoringCoordinationWriting
O*NET OnLine ยท Bureau of Labor Statistics
41-2021.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) ยท BLS Employment Projections ยท O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.