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Careersβ€ΊRolesβ€ΊJunior Will Call Clerk
Junior

Junior Will Call Clerk

The order pickup specialist β€” handling customer pickups and will call transactions.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
S
R
A
I
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Industries that often hire Junior Will Call Clerks
Financial ServicesTechnology & InformationReal Estate Β· 48%Retail Β· 20%Consumer Services Β· 13%Wholesale & Distribution Β· 7%
Job markets for Junior Will Call Clerks
Where Junior Will Call Clerk jobs concentrate Β· ~389 metro areas
Based on employment in related occupations
Mapped SOC categories:
Sales
BLS Occupational Employment Statistics
Jump to:What it's likeCareer pathsBy the numbers
What it's like

What it's like to be a Junior Will Call Clerk

As a Junior Will Call Clerk, you're managing the customer pickup area β€” handling orders that customers pick up rather than have delivered. You're retrieving items, verifying orders, processing final payments, and ensuring customers leave with the correct merchandise.

Your day involves pulling orders for pickup, greeting arriving customers, verifying identity and payment, and managing the staging area for orders awaiting pickup. You need accuracy in matching customers with correct orders and efficiency in processing the pickup transaction.

Will call is a specific retail logistics function β€” the last step in getting products to customers who've chosen pickup over delivery. The work requires attention to detail and good customer service at the transaction point. If you want organized, process-focused retail work, will call offers a specific function.

What people in this role value
RelationshipsModerate
SupportModerate
IndependenceLower
AchievementLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
Role Profile
StrategyExecution
StructuredAdaptable
ManagingContributing
CollaborativeIndependent
Things that vary from job to job as a Junior Will Call Clerk
IndustryOrder volumeProduct typeVerification requirementsPayment handling
Will call varies by industry and retailer β€” big-box stores, lumber yards, and specialty retailers all have different processes. Order volume affects pace. Products range from small items to large materials. Verification and payment procedures vary by business type.
✦ Editorial β€” written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape β€” and where it can take you.

Earning potential across this track
$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
Technology & Information$97K+110%
Energy & Utilities$95K+107%
Professional Services$94K+104%
Financial Services$79K+72%
Government$69K+51%
Compared to Sales average across all industries
1 BLS OEWS May 2024 covers all Junior Will Call Clerks (SOC 41-2021.00), not just this title Β· BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Related rolesExplore Sales β†’
Junior Will Call ClerkJunior Skate Shop AttendantJunior Shoe ClerkJunior Video ClerkJunior Boats RenterJunior Desk GreeterJunior Rental AgentJunior Rental ClerkJunior Rug MeasurerJunior Layaway ClerkJunior Desk AttendantJunior Check Out ClerkJunior Counter CheckerJunior Car Rental AgentJunior Food Sales ClerkJunior Rental AssociateJunior Wheelchair AgentJunior Auto Rental ClerkJunior Boat Rental ClerkJunior Fur Storage ClerkJunior Rental SpecialistJunior Returns AssociateJunior Tool Rental ClerkJunior Clock Repair ClerkJunior Leasing Consultant+1 more
Exploring the Junior Will Call Clerk career path? Truest helps you figure out if it's the right fit β€” and plan your path forward.
Explore career tools
What it takes to advance
1
Order accuracy
Matching customers with correct orders
2
Process efficiency
Moving customers through quickly
3
Problem resolution
Handling missing or incorrect orders
Lateral Moves
Warehouse Associate
If you want broader warehouse operations
Customer Service Desk
If you want more varied customer service
Questions you might ask when interviewing
What types of products are handled in will call?
What's the typical order volume?
What verification and payment procedures are used?
How is the staging area organized?
What training is provided?
✦ Editorial β€” career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape β€” helpful for context, but your specific experience will depend on level, specialty, and where you work.

$29K–$62K
Salary Range
10th – 90th percentile
399K
U.S. Employment
+3.2%
10yr Growth
46K
Annual Openings

How Junior Will Call Clerk pay & employment are changing

$64K$61K$58K$55K$52K201920202021202220232024$52K$64K
BLS OEWS May 2024 Β· BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningService OrientationSpeakingReading ComprehensionCritical ThinkingSocial PerceptivenessTime ManagementWritingCoordinationMonitoring
O*NET OnLine Β· Bureau of Labor Statistics
Mapped SOC Codes
41-2021.00

Explore related roles

Roles with similar work and overlapping career paths

midWill Call Clerk$39KmidStore Associate$37KmidCounter Clerk$44KmidShoe Clerk$37KmidLayaway Clerk$37KmidFood Sales Clerk$37K
View all Sales roles β†’

Common questions about what it's like to be a Junior Will Call Clerk

What does a Junior Will Call Clerk do?

The order pickup specialist β€” handling customer pickups and will call transactions.

How much does a Junior Will Call Clerk make?

Median pay for a Junior Will Call Clerk is about $39K nationally, with the field ranging roughly from $29K to $62K depending on experience, employer, and metro (BLS).

What skills does a Junior Will Call Clerk need?

Core skills for this role include Active Listening, Service Orientation, Speaking, Reading Comprehension, and Critical Thinking.

What education do you need to be a Junior Will Call Clerk?

Most people in this role hold a high school diploma.

Is a Junior Will Call Clerk in demand?

Employment in this field is projected to grow about 3.2% through 2034, with roughly 398,620 people working in it today (BLS).

What jobs are similar to a Junior Will Call Clerk?

Closely related roles include Will Call Clerk, Store Associate, and Counter Clerk.

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) Β· BLS Employment Projections Β· O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.