The cold chain leader — managing ice production, storage, and delivery operations.
As an Ice Storage, Sales, and Delivery Supervisor, you oversee the production, storage, and distribution of ice products. You're managing production schedules, maintaining cold storage facilities, coordinating delivery routes, and handling customer relationships. It's a niche but essential business that keeps convenience stores stocked and events supplied.
Your days bridge production and distribution. You might start by checking production output and storage levels, then review delivery routes for the day, then handle a call from a convenience store chain about their order, then troubleshoot a refrigeration issue, then work on scheduling for a busy holiday weekend. Seasonality heavily influences your workload — summer peaks are intense.
The hardest part is managing the peaks and the perishability. Ice doesn't wait — when you fall behind, you can't catch up like you could with shelf-stable products. Summer holidays and heat waves create demand spikes that require planning weeks ahead. Equipment failures during peak season are emergencies. The people who thrive here are operationally excellent and stay cool under pressure.
Where this role sits in the broader career landscape — and where it can take you.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
The cold chain leader — managing ice production, storage, and delivery operations.
Median pay for an Ice Storage, Sales, and Delivery Supervisor is about $47K nationally, with the field ranging roughly from $31K to $77K depending on experience, employer, and metro (BLS).
Core skills for this role include Active Listening, Service Orientation, Speaking, Critical Thinking, and Coordination.
Most people in this role hold a high school diploma.
Employment in this field is projected to decline about 5% through 2034, with roughly 1.1 million people working in it today (BLS).
Closely related roles include Food Checkers and Cashiers Supervisor, Boxing and Pressing Supervisor, and Delivery Department Supervisor.
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