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Do
Say whether you're exploring or deciding
Three words at the start that save a lot of crossed wires
QuickYour team
2 minutesTry it
Do
Say you're thinking before you go quiet
One sentence that turns an awkward silence into a promise
QuickYou + 1
2 minutesTry it
Do
Say what worked
Two sentences that tell someone exactly what they did right
ConversationYou + 1
5 minutesTry it
Read
Questions for our first 1:1
A first 1:1 that starts with what makes you grumpy
Essay by Lara HoganFree
4 minutesRead it
Do
Tell someone what their feedback changed
The two-sentence note that keeps honest people honest with you
ConversationYou + 1
5 minutesTry it
Do
Learn how someone likes to get feedback
Five minutes now makes every hard conversation later easier to have
ConversationYou + 1
10 minutesTry it
Do
Tell your manager how you like feedback
Get feedback you can use, in the form you can use it
ConversationYou + 1
10 minutesTry it
Listen
Why conversations go wrong
The colleague who seems rude may just pause differently than you
Podcast episode · Hidden BrainFree
52 minutesListen
Do
Tell your manager what you need
Your manager may not be ignoring what you need. They may not know
ConversationYou + 1
10 minutesTry it
Do
Ask how your manager likes to work
Especially worth knowing: how they want to hear bad news
ConversationYou + 1
15 minutesTry it
Do
Ask which updates your manager actually reads
Some of what you send is probably going unread. Find out which
ConversationYou + 1
15 minutesTry it
Watch
A Harvard career coach's unspoken rules for getting promoted
Hard work is the entry fee, not the whole story
Video by Gorick NgFree
6 minutesWatch it

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Career advice: Working with your manager

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