Sector

Insurance Agencies & Brokers Careers

Insurance agencies and brokers sell policies and serve as intermediaries between insurers and customers. Mostly small businesses requiring on-site presence with high credential requirements including producer licenses.

990K
U.S. jobs
In this sector
$63K
Median salary
Across all roles
Insurance Agencies & Brokers jobs by metro area
Bubble size = total employment
Insurance Agencies & Brokers employment by metro ยท ~338 areas

Jobs per 100K workforce โ€” measures industry density

BLS OEWS May 2024
Understanding this Sector
What it's like to work in Insurance Agencies & Brokers

Insurance agencies and brokers connect customers with coverage โ€” there's satisfaction in helping clients protect what matters, sales relationships, and building a book of business you can own. Many find meaning in being a trusted resource for protection.

The challenge can come from commission structures and competitive markets. Income depends on sales production; slow periods hurt. Competition from direct insurers and online quotes has increased. Building a book takes years. Licensing requirements apply in each state.

The field varies by line and model. Personal lines agencies differ from commercial brokers, employee benefits specialists, or captive agents. Independent agencies operate differently than those tied to specific carriers. Large brokerages have different resources than small agencies.

For those who thrive here, the rewards are genuine: client relationships, income potential as you build, business ownership possibilities, and helping people protect themselves. If you enjoy consultative sales, can handle income variability, and want to build client relationships, insurance agencies offer entrepreneurial paths.

How people break in

State licensing required. Many start at established agencies. Independence viable with book of business.

Work environment tends toward
Sales-drivenCommission incomeLicensing requiredRelationship focusIndependence path
Industries it connects to
Salary vs. national average
-11%
$63K median vs. $71K national
$239K$179K$119K$60K$0K$17K$37K$150K$239K*387 metro areas across 50 states, sorted by salary level โ†’
Salary range across all insurance agencies & brokers roles
Where your dollar goes furthest
1. San Jose-Sunnyvale-Santa Clara$95K
2. Boulder$80K
3. Washington-Arlington-Alexandria$77K
4. Trenton-Princeton$72K
5. Durham-Chapel Hill$72K
BLS OEWS May 2024
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.

Median salaries range from ~$73K in mid-market metros to ~$107K in top-tier cities. But cost of living closes a lot of that gap โ€” metros with lower regional price parities often offer the best purchasing power.

Highest paying
San Jose-Sunnyvale-Santa Clara ยท $107K
San Francisco-Oakland-Fremont ยท $91K
Washington-Arlington-Alexandria ยท $84K
Best purchasing power
San Jose-Sunnyvale-Santa Clara ยท $95K adj.
Boulder ยท $80K adj.
Washington-Arlington-Alexandria ยท $77K adj.
Most jobs
New York ยท 20.7M
Los Angeles ยท 13.3M
Chicago ยท 9.6M
BLS OEWS May 2024 ยท BEA Regional Price Parities

What the data says about this sector

Beyond salary and job counts โ€” signals that shape the day-to-day experience of working in Insurance Agencies & Brokers.

๐Ÿšช
Annual Quit Rate
Based on all Financial Services data
13%
People tend to stay in Financial Services. Lower turnover often indicates better working conditions or higher switching costs.
โ†“ 9%vs. 22% all industries
๐Ÿข
Typical Employer Size
Small-skewed
Small businesses dominate. More variety in roles but less formal structure and benefits.
99%
Small
<50
1%
Mid
50โ€“249
0%
Large
250+
๐Ÿ 
Remote / Hybrid Prevalence
Mostly on-site
Many roles can be done remotely. Location flexibility is a realistic expectation.
Mostly on-siteHybrid commonRemote-first
๐Ÿ“‹
Credential Density
Moderate-high
Most roles don't require formal credentials. Skills and experience matter more than certificates.
Few credentialsSome requiredMany required
๐Ÿค
Union Presence
Based on all Financial Services data
~1%
Minimal union coverage means compensation is individually negotiated. Know your market rate going in.
โ†“ 1%vs. 11% all industries
BLS JOLTS 2024 ยท BLS QCEW 2024 ยท O*NET Work Context ยท BLS Union Members Summary 2024
Career Tracks

Career tracks in Insurance Agencies & Brokers

How jobs in this sector break down by function, and what they typically pay.

Admin & Office ยท Banks and insurance companies are process-driven environments. Strong attention to detail, compliance awareness, and good pay for experienced admins.
12%
$59K median
Explore โ†’
Business Operations ยท Banks, insurance, and investment firms are process-heavy and compliance-driven. Precision matters. Strong path to senior ops roles with competitive pay.
11%
$63K median
Explore โ†’
Sales ยท Financial product sales including banking services, insurance policies, investment products, and wealth management services.
10%
$59K median
Explore โ†’
Technology ยท Fintech, banking systems, and financial technology infrastructure โ€” some of the highest-paying tech roles with complex regulatory requirements.
9%
$58K median
Explore โ†’
Social Services ยท Insurance case management, employee assistance programs, and financial counseling services within banking and insurance companies.
8%
$56K median
Explore โ†’
Personal Care
7%
$54K median
Explore โ†’
Median salary for occupations employed within Insurance Agencies & Brokers. BLS OEWS May 2024.
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FAQ

Common questions about Insurance Agencies & Brokers careers

What kinds of jobs exist at insurance agencies and brokerages?

Agencies and brokerages are the distribution side of insurance: sales agents and producers who place coverage, underwriting roles at the point of sale, planning roles like estate and wealth advising, and the service side โ€” policy checking, claims intake, and client support that keeps accounts running.

How many people work at insurance agencies and brokerages?

Close to a million people โ€” about 990,000 โ€” work at insurance agencies and brokerages in the United States, from single-agent offices to large commercial brokerage firms.

How much do agency and brokerage jobs pay?

The median salary is around $62,955. Producer pay often includes commission, so experienced agents can earn well above the median, while service and policy-operations roles tend to be steadier but lower.

What is a common way into agency work?

Many people start in service roles โ€” policy checking, claims intake, client support โ€” and move into licensed sales once they know the products. State insurance licensing is the standard gate for producer roles, and agencies often sponsor it.

Is turnover high at agencies and brokerages?

About 1.2% of workers in this sector quit in a typical month in 2024 โ€” modest overall, though commission-based sales roles tend to see more churn in the first couple of years than service positions do.

Find where you fit in Insurance Agencies & Brokers

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) ยท BLS JOLTS 2024 ยท BLS QCEW 2024 ยท O*NET Work Context ยท BLS Employment Projections 2024โ€“2034
Truest editorial: Industry narrative, sector context, career track mapping, working signals analysis.