Mid-Level

Transportation Agent

You handle transportation logistics — typically for a freight, passenger, or shipping operation — coordinating bookings, schedules, documentation, and the operational details that move cargo or passengers through systems. Half admin specialist, half operational coordinator.

Career Level
Junior
Mid
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Director
VP
Executive
Work Personality
C
E
S
R
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Transportation Agents
Employment concentration · ~273 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Transportation Agent

Most days tend to involve a steady rhythm of bookings, documentation work, and customer or partner coordination — taking calls or processing requests, entering and verifying details, and following up on shipments or trips. You'll often spend part of the time on the regulatory fabric — required documentation, compliance, and rate or tariff details — and part on active issues when something goes wrong en route.

The harder part is often the volume of detail under time pressure — small errors create downstream problems, and the work involves coordinating across customers, carriers, and operations. You'll typically work with dispatchers, customers, and operations partners, often as the operational thread that connects them.

People who tend to thrive here are detail-oriented, calm with people in time-pressured situations, and comfortable with structured workflow. The trade-off is the cumulative pressure of being the operational hub of transportation processing. If you find satisfaction in being the steady, accurate coordinator that the operation depends on, the role has a quiet usefulness that compounds.

RelationshipsModerate
SupportModerate
IndependenceLower
AchievementLower
Working ConditionsLower
RecognitionLower
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Transportation Agents (SOC 43-4181.00, 43-5011.00), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Transportation Agent career path? Truest helps you figure out if it's the right fit — and plan your path forward.
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$35K–$76K
Salary Range
10th – 90th percentile
225K
U.S. Employment
+5.65%
10yr Growth
23K
Annual Openings

How this category is changing

$64K$61K$59K$56K$53K201920202021202220232024$53K$64K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningService OrientationSpeakingSpeakingSocial PerceptivenessReading ComprehensionActive ListeningCritical ThinkingCritical ThinkingPersuasion
O*NET OnLine · Bureau of Labor Statistics
43-4181.0043-5011.00

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.