Mid-Level

Import/Export Agent

The person who handles inbound and outbound international shipments at a freight forwarder, customs broker, or shipper — preparing documentation, coordinating carriers, managing customs clearance, and handling exceptions when things go sideways. As an Import/Export Agent, you're the operational engine of cross-border trade, often working a portfolio of regular client accounts.

Career Level
Junior
Mid
Senior
Director
VP
Executive
Work Personality
C
E
R
S
I
A
Conventionalorganizing, detail-oriented
Enterprisingleading, persuading
Based on Holland Code framework
Job markets for Import/Export Agents
Employment concentration · ~390 areas
Based on employment in related occupations
Mapped SOC categories:
BLS Occupational Employment Statistics
What it's like

What it's like to be a Import/Export Agent

A typical day tends to involve receiving shipping instructions, booking carriers and reserving capacity, preparing entry or AES filings, coordinating with truckers and warehouses, and tracking shipments through gate-out, clearance, and final delivery. You'll often work tight cutoff times for vessels and flights while juggling multiple shipments at different stages. Documentation accuracy has direct customs and clearance consequences.

Coordination involves shippers and importers, carriers, customs brokers and CBP, partner government agencies, and overseas counterparts. Time-zone overlap with international counterparts shapes communication patterns. The breadth of handling both directions distinguishes the role from pure import or pure export specialists.

People who tend to thrive here are detail-focused, comfortable with deadline pressure, and able to track many concurrent shipments. If you need quiet focused work or strategic environments, the operational rhythm can grind. If you find satisfaction in being the person who keeps cross-border cargo flowing in both directions cleanly, the role tends to feel meaningfully operational and is a strong path toward more senior trade roles.

AchievementAbove avg
IndependenceAbove avg
RecognitionModerate
RelationshipsModerate
Working ConditionsModerate
SupportModerate
O*NET Work Values survey
✦ Editorial — written by Truest from industry research and career patterns
Career Paths

Where this role sits in the broader career landscape — and where it can take you.

$239K$179K$119K$60K$0KLower paying387 metro areas, sorted by salary level
All experience levels1
This level's estimated range
INDUSTRIES PAYING ABOVE AVERAGE
1 BLS OEWS May 2024 covers all Import/Export Agents (SOC 13-1041.08), not just this title · BEA RPP 2023
* Top salaries exceed this figure. BLS caps reported wages at ~$240K to protect individual privacy in high-earning roles.
Exploring the Import/Export Agent career path? Truest helps you figure out if it's the right fit — and plan your path forward.
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✦ Editorial — career progression and interview guidance based on industry patterns
The Broader Landscape

Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.

$46K–$130K
Salary Range
10th – 90th percentile
398K
U.S. Employment
+3%
10yr Growth
33K
Annual Openings

How this category is changing

$74K$71K$68K$65K$62K201920202021202220232024$62K$74K
BLS OEWS May 2024 · BLS Employment Projections 2024–2034

Skills & Requirements

Active ListeningReading ComprehensionComplex Problem SolvingCritical ThinkingSpeakingWritingMonitoringJudgment and Decision MakingService OrientationActive Learning
O*NET OnLine · Bureau of Labor Statistics
13-1041.08

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Federal data: BLS Occupational Employment & Wage Statistics (May 2024) · BLS Employment Projections · O*NET OnLine
Truest editorial: Fit check, role profile, things that vary, advancement analysis, lateral moves, interview questions.