As a Utility Sales and Service Coordinator, you support utility sales and service operations while learning the craft — supporting customer onboarding, helping with service requests, partnering with operations on utility customer accounts. The work tends to be supervised and utility-customer-service focused.
Utility Sales And Service Coordinator / Utility Sales And Service Associate pay typically runs $67K–$96K at this level, and jobs in this field are projected to grow 5% through 2034.
Most days mix supervised coordination work with structured learning — supporting utility customer onboarding, helping with service requests and order processing, partnering with operations on utility accounts, supporting customer service issues, and learning utility regulatory frameworks. You're often working at electric, gas, or water utilities, energy service companies, or specialty utility service organizations, and the utility regulatory environment shapes daily work.
What tends to be harder than people expect is the regulatory complexity at junior level. Tariff structures, regulatory filings, and customer protections all develop together, and utility commission rules affect customer interactions. Specialty tool fluency, mentorship quality, and exposure to multiple service areas shape early growth.
People who tend to thrive here are organized, comfortable with both customer and regulatory work, patient with utility frameworks, and willing to learn from senior staff. If you want fast operational work, utilities run on regulated cycles. If you like building a foundation in utility sales and service operations, the early years build a base toward senior coordinator, utility account specialist, or specialty utility service roles.
Turn your career record
into a springboard for growth.
Where this role sits in the broader career landscape — and where it can take you.
Still figuring out what you want to become
when you grow up?
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
As a Utility Sales and Service Coordinator, you support utility sales and service operations while learning the craft — supporting customer onboarding, helping with service requests, partnering with operations on utility customer accounts. The work tends to be supervised and utility-customer-service focused.
Median pay for a Utility Sales And Service Coordinator / Utility Sales And Service Associate is about $138K nationally, with the field ranging roughly from $67K to $208K depending on experience, employer, and metro (BLS).
Core skills for this role include Active Listening, Negotiation, Speaking, Monitoring, and Persuasion.
Most people in this role hold a bachelor's degree.
Employment in this field is projected to grow about 4.7% through 2034, with roughly 603,710 people working in it today (BLS).
Closely related roles include Utility Sales and Service Manager, Regional Manager, and Fractional Sales Executive.
Do one small thing to grow in your career this week. Pick one of these; each comes with the words to use.
More career advice
We believe careers grow through small steps taken often, more than big leaps. So we’ve collected hundreds of them for you to try.
Browse career adviceIt's your career.
Take the wheel.