Transportation Broker

Days tend to revolve around shipper prospecting, carrier sourcing, and live load coverage — calling potential shippers, building customer relationships, working the carrier load board to cover committed freight, managing operational details on bookings. Loads booked, gross margin captured, and shipper and carrier retention shape the visible measures.

What gets demanding is the dual-sided sales-and-operations work — transportation brokers build both sides of the marketplace simultaneously, and the role requires phone-based prospecting stamina alongside operational follow-through. Variance across employers is wide: large brokerages (TQL, CH Robinson, XPO) run with structured agent programs; smaller brokerages and independent brokers run with personal book-building.

This role tends to fit folks who carry entrepreneurial drive, comfort with high-volume phone work, and the resilience for income variability that commission-driven brokerage involves. TIA credentials and growing carrier and shipper networks anchor advancement. The trade-off is the income volatility of commission-based work and the cumulative phone load that broker work generates.