The technician supply specialist — supporting service bay technicians with the parts they need for repairs.
As a Junior Parts Back Counter Man, you''re the parts department''s primary interface with the service technicians. While the front counter handles retail customers, you''re working the back counter serving the techs who keep the service bays productive. When a technician needs a part to complete a repair, you''re getting it to them fast.
Your day involves receiving parts requests from technicians, looking up part numbers, pulling parts from inventory, and delivering them to the service bays. Speed matters — every minute a tech waits for parts is productivity lost. You''re also handling returns, cores, and warranty parts tracking.
The role requires building relationships with technicians and understanding their working style. Some techs know exactly what they need; others need help identifying parts. You''re learning vehicles and repair procedures while keeping the service operation running smoothly. The people who excel here are quick, accurate, and respected by the technicians they support.
Where this role sits in the broader career landscape — and where it can take you.
Roles like this one sit within a broader occupational category. The numbers below reflect that full landscape — helpful for context, but your specific experience will depend on level, specialty, and where you work.
The technician supply specialist — supporting service bay technicians with the parts they need for repairs.
Median pay for a Junior Parts Back Counter Man is about $37K nationally, with the field ranging roughly from $28K to $62K depending on experience, employer, and metro (BLS).
Core skills for this role include Speaking, Active Listening, Persuasion, Service Orientation, and Reading Comprehension.
Most people in this role hold a high school diploma.
Employment in this field is projected to grow about 3.1% through 2034, with roughly 265,060 people working in it today (BLS).
Closely related roles include Parts Back Counter Man, Sales Specialist, and Senior Sales Specialist.
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