Student Success Counselor

A typical week tends to mix proactive outreach to students flagged through early-alert systems, individual coaching sessions, study skills and time management support, follow-up with referred students, and data review of caseload outcomes. You'll often work with students whose academic struggles point to deeper issues — first-generation status uncertainty, financial precarity, mental health, family responsibilities. Retention and persistence metrics anchor how the role is measured.

Coordination involves academic advisors, faculty, financial aid, residence life, counseling services, and sometimes outside community partners. Early-alert and proactive outreach systems are central to how the work gets organized in most modern programs.

People who tend to thrive here are proactive, warm with students under pressure, and able to see academic concerns within broader life context. If you need clean wins or fast resolution, the long-arc and at-risk caseload can be emotionally heavy. If you find satisfaction in being part of the reason students who might have left instead persist to graduation, the work tends to feel deeply meaningful — even when the metrics don't fully capture the impact.